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24*7 Claim Notifications

24*7 Claim Notifications

Almost 100% Paperless

Almost 100% Paperless

Best Claim Settlement Awards 2022

Best Claim Settlement Awards 2022

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How to Claim Shriram Car Insurance?

With Shriram General Insurance, your claim settlement process is stress-free now

Get your Shriram Car Insurance Claim Settlement in 3 Simple Steps

  • Step 1
  • Step 2
  • Step 3
Register your Claim

Register your Claim

  • You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. Our customer service team will guide you throughout the car insurance claim process

Submit the Required Documents

Submit the Required Documents

  • Engine and Chassis Number

    • An engine number will always be specified on the vehicle's engine
    • The last 6-digits of the VIN (Vehicle Identification Number) are the unique serial number of the car, known as chassis number
  • Police Complaint

    • In a police complaint, the complainant describes the facts and incident to the police
    • An FIR report is made after a formal complaint is made
  • Description and location of the accident

    You are requested to provide the details of the accident

  • Car inspection address

    Please provide the address for the primary car inspection

  • Vehicle's Kilometre Reading

    Kindly provide the vehicle kilometre reading (distance travelled by a vehicle)

  • Accident Date and Time

    Kindly mention the date and time the accident took place

Claim Settlement

Claim Settlement

As soon as your documents & process get verified & completed, we will initiate the funding process and disburse the funds directly to the recipient after verification

Benefits of Shriram Car Insurance Online Claim Process

  • On-time Notification of Claims
  • Instant Claim Settlement
  • Minimal Paperwork
  • Superfast Survey
  • Simple Claims Procedure
  • Updated Claim Status
Benefits of Shriram Car Insurance Online Claim Process

Frequently Asked Questions

How long does it take for me to get a claim settlement?

On receipt of all the relevant claim documents along with the original repair invoice and satisfaction voucher/discharge voucher and NEFT details, the claim will be processed within the mentioned timeframe

Can I pay Shriram Car Insurance policy premium in instalments?

No, you cannot pay the premium in instalments. As per Section 64VB of the Insurance Act, 1938, a full insurance premium is to be paid before the risk starts

How do I raise a claim when I need to?

A claim can be filed by contacting your insurance company's customer service helpline or visiting the nearest branch office in India. Make sure you have all the information and documents related to the claim, such as the FIR, policy, driving licence, and vehicle registration certificate.

Can I claim car insurance claim without FIR?

You can generally submit a car insurance claim without an FIR, depending on the circumstances. An FIR is typically required for cases involving theft, malicious damage, or major accidents involving fatalities or injuries. However, for minor damage to the car, an FIR may not be necessary.

Can we claim tyre replacement in car insurance?

Damage to car tyres is not covered under car insurance unless the insured car is damaged at the same time. In this case, you shall receive coverage of up to 50% of the replacement cost.

Can I claim car insurance if my fault?

You can raise a claim against damages to your car caused due to your fault. However, the coverage shall not be offered in case of theft and gross negligence.

How to claim car insurance from Shriram’s website?

You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. Our customer service team will guide you throughout the car insurance claim process.

What should be my first action to initiate a claim?

In India, you can initiate a claim by calling your insurance company's customer service helpline or visiting their nearest branch office. Start the claim process by providing detailed information about the claim, including the FIR, policy document, and vehicle registration certificate.

how many times can we claim car insurance in a year?

There are generally no limitations on how many claims you can make in a year under your car insurance policy. It is important to note that the car insurance claim affects the NCB (No Claim Bonus).

How do I calculate the claim amount?

The claim amount in India is determined by the extent of vehicle damage and the policies' coverage. To determine the value, the cost of repairs or the market value of the vehicle are subtracted from the deductible and depreciation.

What is the best way to claim car insurance?

If you need to make a claim on your car insurance, you need to notify your insurer promptly and provide them with all the necessary details. During the claim assessment, follow their instructions and cooperate with the surveyor.

What is the maximum time for car insurance claim?

There is no set time for the settlement of car insurance claims in India, as it depends on the complexity of the claim and the insurer's internal processes. As per the Insurance Regulatory and Development Authority of India, insurers must settle motor insurance claims within 30 days of receiving all necessary documentation.

What is the claim settlement period in car insurance?

Various factors can affect the settlement period for a car insurance claim, such as the complexity of the claim and the insurer's internal processes. According to the Insurance Regulatory and Development Authority of India, motor insurance claims must be settled within 30 days of receipt of all required documentation from the policyholder.

What our customers say ?

What our customers say?

Divyansh says,

Shriram General Insurance is the best travel insurance and i can confidently recommend.Truly the best online travel insurance site in India. Thanks to Shriram General Insurance !.

Vidit says,

Shriram General Insurance has a very encouraging overseas travel insurance program for us. Overall it's very nice

Malik says,

I had some doubts when reading the terms and conditions of my travel insurance. I called the Shriram General Insurance helpline and they cleared up most of my doubts.

Prakash says,

SGI Health Insurance currently administers my health insurance policy. I still have a bonus and there hasn't been a claim. This insurance covers all hospitals for cashless payments. Customer support is excellent.

Apeksha says,

This group health insurance policy, which has a Rs. coverage amount, was obtained from Shriram General Insurance. They have connections with several hospitals and also offer cashless medical care.

Ashwin says,

“I am satisfied with Health insurance claim service” Got my Health  insurance policy claim. Thanks a lot for quick response. Great customer satisfaction policy

Chiranjeev says,

My Commercial Vehicle Insurance is the best. These are very good, helpful and wonderful people. I am pleased to join Shriram General Insurance commercial vehicle insurance plan.

Purushottam says,

For commercial vehicle insurance, I can suggest Shriram General Insurance with confidence. I'm relieved that my vehicle is now protected and secure, I appreciate Shriram General Insurance!

Santram says,

Shriram General Insurance provides me with a commercial vehicle insurance policy that fully protects the vehicle for a comparatively small outlay of money. Excellent customer satisfaction policy, I'm pleased!

Amritlal says,

After taking into account all other plans available, I decided to go with Shriram General Insurance for my personal insurance policy. I am extremely pleased with the outcome of my claim and the amount of time and accuracy put into it.

Meghna says,

Taken the personal insurance policy with Shriram General Insurance company around 5 years ago. My colleague is suggested me to take the policy from here. The claim ratio is more compared to others. This was taken for my family benefits and customer service is good. Thank you SGI!!

Mohan says,

Five years ago, I chose to invest in a personal insurance policy with Shriram General Insurance Company after being recommended by a colleague. They had one of the best claim ratios and the customer service is great. Taking out this policy has benefited my family immensely and I'd like to take this opportunity to thank Shriram General Insurance for their excellent services.

Akanksha says,

I recently took out a home insurance policy with Shriram General Insurance and it covers me if there is any destruction to my property due to natural disasters such as earthquakes. I am very pleased with their customer service and quick response times. This gives me peace of mind knowing that I have this policy in place.

Raveena says,

After consulting with many people, I chose to purchase my home insurance from Shriram General Insurance. The experience was quite pleasing & I am glad that I went with them as their policy has proven to be very satisfactory.

Tejas says,

Securing my future by taking home insurance from Shriram General Insurance was a great decision. Not only did I get protection from natural and man-made calamities, but the service provided was also excellent.

Shubham says,

The add-on covers on my policy were extremely helpful. I got my claim easily and also reserved my NCB.And Shriram has made it so easy to renew any policy online without any tussle, trouble.thank you Shriram General Insurance!

Amandeep says,

Shriram General Insurance Co. Ltd is a trustworthy partner to me. They have a sincere and genuine approach towards settling claims, which I highly appreciate and value. They made it easier for me to manage through the tough times.

Satyaprakash says,

Shriram General Insurance truly stands out with the great service they provide – claims are processed quickly and effortlessly. I am very appreciative of their support! The quick and stress-free claim process made life easier for me during a trying time.

Shakeel says,

Shriram General Insurance really offer affordable two wheeler insurance premium. When my bike was damaged in an accident, I was stressed out but their two wheeler insurance executive took care of the situation quickly & efficiently. Thanks to Shriram General Insurance!

Samantha says,

I recently got a two-wheeler insurance policy from Shriram General Insurance and had a great experience. The website was incredibly user-friendly and all the relevant information was easily accessible. I'm glad my two-wheeler is safe and secure now - thank you Shriram General Insurance!

Vandana says,

My friend working for Shriram General Insurance suggested I take out a two-wheeler insurance policy from them. I've been renewing it before its expiry ever since and have been pleased with the service.I recently visited their branch and decided to renew my policy with them. The reason I chose them was because they provide first-party insurance with utmost claim amounts, plus this policy includes bumper to bumper coverage.

Chetan says,

I was thoroughly satisfied with my decision to get car insurance from Shriram General Insurance. Not only did I find their rates quite reasonable, but the policy coverage was also adequate. I am especially impressed with how efficiently and smoothly they handled my claims.

Ankit says,

I can confidently recommend Shriram General Insurance for car insurance as I have been a loyal customer for the last 5 years. Their claims process is very efficient and they respond swiftly to their customers in comparison to the other providers.

Rahul says,

I recently switched to Shriram General Insurance for my car insurance and I'm glad I did. The customer service is great, and the policy was issued instantly. I am Very impressed with their services!
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Shriram Car Insurance in Major Cities in India

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Delhi

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Mumbai

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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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