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- overview
- Coverages
- Key Features
- Terminologies
- Claim Process
- FAQs
What is Liability Insurance?
Liability insurance is a contract that protects businesses and individuals against legal liability or lawsuits due to negligence, malpractice or injury
- It protects the insured from legal payouts and costs that the policy holder is liable to pay
- Liability insurance does not generally cover intentional damage, wilful criminal activity and contractual obligations


Why Choose Shriram Liability Insurance?
- Shriram Liability Insurance policy offers comprehensive coverage against various third-party damages
- Shriram Liability Insurance can be easily purchased by comparing and and customising the plans as per business needs
- Shriram Liability Insurance provides instant claim services within a short timeframe for all claims-related inquiries
Features of Shriram Liability Insurance
Comprehensive Plans
Choose the best liability plans as per the business requirements
Enhanced Protection
Extensive protection with exclusive add-on covers
Fast Claim Process
Quick claim approvals and on-time claim settlement
24*7 Claim Support
Timely claim support by our dedicated customer executives
Get your Shriram Liability Insurance in 3 Simple Steps
Call our Toll-Free number
Call (1800-300-3000/1800-103-3009) to avail a Shriram Liability Insurance policy at your convenience and you will be guided by our dedicated customer support executives throughout the Burglary Insurance journey
Submit the required details
Kindly submit the required documents - property details, sum insured, identity and address proof (Aadhaar Card, Passport) to proceed with the Shriram Liability Insurance process
Complete the payment and get instant liability insurance
Kindly complete the payment by selecting the preferred payment method (Debit Card, Credit Card, Net Banking or Cheque) and get Shriram Liability Insurance instantly

Benefits of Shriram Liability Insurance
- Comprehensive coverage at an affordable premium
- Choose the best insurance plans for your business needs
- Emergency claim settlements are guaranteed
- 24*7 claim support for all claim-related queries
Frequently Asked Questions
What are the different types of Shriram Liability Insurance?

There are several liability insurance policies available with Shriram General Insurance. These include third-party individual/property liability, public liability, product liability, professional liability and so on
Shriram Householder’s Umbrella Package Insurance policy covers a wide range of losses/damages with extensive risk coverage plans. An umbrella insurance policy makes every penny worth it for a landlord who wishes to protect their property with an enhanced protection cover
Professional Indemnity – For Doctors/Non-Doctors
The professional indemnity insurance policy protects the insured from any legal liability that results from errors, omissions or negligence while rendering professional services during the policy period. This policy also covers legal costs and expenses incurred with the insurer's prior consent. It is not permitted to issue professional indemnity insurance policies with unlimited liability. The professional indemnity policy is suitable for professionals such as Doctors, Medical Practitioners, Engineers, Architects, Chartered Accountants, Cost Accountants, Management Consultants, Lawyers, etc.
- Third-party bodily injury and property damage due to act of negligence, error or omission
Coverage
Exclusions
- Services rendered under the influence of intoxicants or narcotics
- Deliberate, wilful or intentional non-compliance with any statutory provision
- All personal injuries such as libel, arrest, wrongful eviction, mental injury, anguish or shock
- Any dishonest, fraudulent or malicious act
- Any condition caused by or associated with AIDS
- Non-compliance with technical standards commonly observed in professional practice, laid down by law or regulated by official bodies
- Professional services rendered by the insured prior to the Retroactive Date in the Schedule
- Fines, penalties, punitive or exemplary damages
- Any criminal act
- Any third-party public liability
- Loss of goodwill, loss of market, etc.
- War and nuclear perils
Commercial General Liability
A commercial general liability insurance policy protects all persons/ firms/ associations/ companies that own, operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage. The client opts for the Limit of Indemnity (Sum Insured) with a maximum ratio of 1:4 between Any One Accident (AOA) and Any One Year (AOY). There is a fixed sum insured limit per accident and per policy period, known as AOA and AOY, respectively. The various coverages include
- Bodily injury and property damage liability
- Personal and advertising injury liability
- Tenants legal liability
- Errors and omission liability
Coverage
- Bodily injury or property damages on the insured's premises
- Any errors & omissions arising out of any commercial activity
- Any personal or advertising injury caused to third-party
- Defence Costs within the limit of liability
- Any liability arising out of product operations
Exclusions
- Any act due to negligence
- Breach of the law
- War and allied perils
Product Liability
A product liability policy provides coverage for third-party legal liability arising from injury or harm caused by a business product. The policy protects the organisation from third-party liabilities and covers legal costs associated with them
Coverage
- Accidental death/bodily injury or disease to any third-party
- Accidental damage to third-party property
Exclusions
- Costs incurred due to repair, reconditioning, modification or replacement of any defective product
- Fines, penalties, punitive and/or exemplary damages
- Deliberate, wilful or intentional non-compliance with any statutory provision
- Financial loss, such as loss of goodwill, loss of market, etc.
Public Liability – Non-Industrial
All persons/ firms/ associations/ companies that operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage can opt for a public liability (non-industrial) policy
The defence costs will be covered within the overall aggregated insurance limit subject to a maximum of 25% of the overall aggregate limit
The various add-on covers include Notification Extension Clause, Extended Claim Reporting Clause, Food and Beverage Extension Care, Control and Custody Extension and Extra Facilities Extension
Limit of Indemnity
Any One Accident
Any One Year = Four times the AOA limit
Ratio AOA: AOY= 1: 4 (maximum limit)
Compensation
- 1. Fatal Rs. 25,000/- per person + Medical expenses up to Rs. 12,500/-
- 2. Total Partial Disability (TPD) - Rs. 25,000/- per person + Medical expenses Rs. 12,500/-
- 3. Loss of earning maximum 1000/- per month (only if hospitalised for more than three days)
- 4. Property damage - Rs. 6,000/-
Coverage
- Any injury/property damages within the insured's premises
Exclusions
- Pollution howsoever caused unless specifically covered
- Product
Public Liability Act Policy
Under the Public Liability Insurance Act 1991, all companies/ individuals/ persons owning or dealing with hazardous goods are required to take an insurance policy satisfying the limits specified in the Act
The Central Government will define and notify the hazardous goods from time to time in terms of name and quality. Currently, the list (indicative and not exhaustive) is as per the schedule
Limit of Indemnity
Any One Accident - 5 crore maximum, paid-up capital minimum
Any One Year = Three times the AOA limit
Ratio AOA: AOY= 1: 3 (maximum 15 crore limit))
Coverage
- Any injury to the insured person due to fault/negligence
Exclusions
- Any injury to the workers of the insured person is not covered
Workmen’s Compensation Insurance
According to the Workmen's Compensation Act, 1923, employers provide compensation to their employees during unforeseen events such as accidents and diseases of occupation
Coverage
- Death
- Temporary disability
- Permanent total disability
- Legal costs and expenses incurred with our consent
- Permanent partial disability
- A policy can also be extended to include medical expenses for necessary treatment
Exclusions
- The insured's liability to the contractor's employees (specifically not covered in the policy document)
- Any liability of the insured which is not mentioned in an agreement
- War
Error and Omissions – For Medical Establishments
The policy will compensate the insured for any act committed by the professionals or qualified assistants engaged by the medical establishments, that gives rise to any third-party legal liabilities (as a result of error/omission). The list of medical establishments that are covered under this policy includes:
- Laboratories and Diagnostic Centres
- Hospitals
- Mental Homes
- Nursing / Convalescent Homes
- Homes for Physically Disabled
- Clinics
- Dispensing Pharmacies
- Veterinary Hospitals and/or Clinics
Coverage
- Any third-party injury/property damages within the insured's premises
Exclusions
- Services rendered under the influence of intoxicants or narcotics
- Claims under cosmetic plastic surgery, hair transplants, punch grafts, flap rotations, etc.
- Any third-party public liability
- War and nuclear risks
- Any criminal act
Note: Please refer to the policy wording for detailed coverage, exclusions and conditions
Frequently Asked Questions
What is not covered under Shriram Liability Insurance policy?

Shriram Liability Insurance policy does not cover damages due to wilful criminal acts, negligence, omissions and so on
Technical Collaborators Inclusion Clause
It is a technical collaboration agreement between the insured and the collaborator against legal liabilities. The policy does not cover any claims arising outside of India, except for export claims
Vendor’s Liability Extension Clause
This policy may be extended to include any person or organisation designated as 'vendor’ as an insured, but only with the distribution or sale in the regular course of the vendor's business of the insured's products However, if the insured is not the manufacturer of the product and it is manufactured by sub- contractors or licenced manufacturers under their brand name, then the products can be covered under the product liability policy at an additional premium
North American Jurisdiction Extension Clause
The policy may be extended to cover the indemnity in respect of any judgement, award or settlement made within countries that operate under the laws of the United States of America or Canada. Such extension where a specific amount has been entered against 'Applicable Excess' and where a specific date has been entered as "Retroactive Date" in the policy schedule under the "North American Jurisdiction”
Key Features of Shriram Liability Insurance

Frequently Asked Questions
What is Third-Party (TP) liability insurance?

Third-Party (TP) liability coverage is an insurance cover provided by the insurer to protect various third-party damages (damages to another person's body/property) of the policy holder
Product Liability
The legal liability of manufacturers and sellers to compensate buyers, users and even bystanders, for damages/injuries suffered because of the defected goods
Retrospective Date
It is the date on which the insured took out the policy for the first time and is still under the coverage period. Additionally, it is the start date of the insurance period in a claims-made policy
Frequently Asked Questions
IWhat is the Limit of Indemnity (LOI)?

It is the maximum amount that an insurer will pay as a claim during the policy period
Shriram General Insurance’s claim intimation process is easy and hassle-free. Intimate a claim, submit the required documents and get a timely claim settlement
How to Register Shriram Liability Insurance Claim?
- step 1
- step 2
- step 3 '
- step 4
- step 5
Intimate your Claim
Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)
- Note: Please ensure that the
following information is available at the time of
the claim intimation
- Policy Number/Proposal Number
- Date and Time of the Accident
- Survey location, where our loss assessor can survey the damages
- Estimated loss/description
Claim Registration
- Our customer support team will accept the claim intimation and provide the claim reference number
Claim Confirmation
- Once the claim is registered and the loss assessor gets deputed, one will receive a text message for confirmation along with surveyor details. The surveyor will contact the policy holder regarding the time and conduct the survey accordingly
Survey and Claim Settlement
- After receiving the documents, our dedicated survey team will initiate the process. Once the survey is done, the funds will be directly sent to the recipient after verification
- Note: Kindly contact our CHD /Surveyor when the property is ready for re-inspection, if the surveyor advised re-inspection
Frequently Asked Questions
How to intimate Shriram Liability Insurance claim?

Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)
What is liability insurance?

Businesses, individuals and companies can purchase liability insurance to protect themselves from third-party legal liabilities that may result from their products and services
What coverages are available for Shriram Commercial General Liability Insurance?

- Bodily injury and property damage liability
- Personal and advertising injury liability
- Tenants legal liability
- Errors and omission liability
How is the sum insured calculated?

Based on the cover details provided by the policy holder, the sum insured will be calculated. It is necessary to set two limits of indemnity
- Any One Accident (AOA)
- Any One Year (AOY)
The ratio of AOA to AOY must be 1:1, 1:2, 1:3 or 1:4. An unlimited liability policy is not permissible
Mention the benefits of Shriram Liability Insurance claims?

- Instant claim notification
- Easy claim intimation process
- Quick claim settlement
- 24*7 claim support
Depending on the area of the insured premises, it will take a maximum of 7 days to submit the survey report
What is Environment Relief Fund (ERF)?

According to the Public Liability Act, 1991 (PLIA), the Environment Relief Fund provides immediate financial assistance to individuals who have been injured in accidents caused by hazardous materials
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