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  • overview
  • Coverages
  • Add-ons/Key features
  • Terminologies
  • Claim Process
  • FAQs

What is Liability Insurance?

Liability insurance is a contract that protects businesses and individuals against legal liability or lawsuits due to negligence, malpractice or injury

  • It protects the insured from legal payouts and costs that the policy holder is liable to pay
  • Liability insurance does not generally cover intentional damage, wilful criminal activity and contractual obligations
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Why Choose Shriram Liability Insurance?

  • Shriram Liability Insurance policy offers comprehensive coverage against various third-party damages
  • Shriram Liability Insurance can be easily purchased by comparing and and customising the plans as per business needs        
  • Shriram Liability Insurance provides instant claim services within a short timeframe for all claims-related inquiries
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Features of Shriram Liability Insurance

Comprehensive Plans

Choose the best liability plans as per the business requirements

Enhanced Protection

Extensive protection with exclusive add-on covers

Fast Claim Process

Quick claim approvals and on-time claim settlement

24*7 Claim Support

Timely claim support by our dedicated customer executives

Get your Shriram Liability Insurance in 3 Simple Steps

1

Call our Toll-Free number

Call (1800-300-3000/1800-103-3009) to avail a Shriram Liability Insurance policy at your convenience and you will be guided by our dedicated customer support executives throughout the Burglary Insurance journey

2

Submit the required details

Kindly submit the required documents - property details, sum insured, identity and address proof (Aadhaar Card, Passport) to proceed with the Shriram Liability Insurance process

3

Complete the payment and get instant liability insurance

Kindly complete the payment by selecting the preferred payment method (Debit Card, Credit Card, Net Banking or Cheque) and get Shriram Liability Insurance instantly

Benefits of Shriram Liability Insurance

  • Comprehensive coverage at an affordable premium
  • Choose the best insurance plans for your business needs
  • Emergency claim settlements are guaranteed
  • 24*7 claim support for all claim-related queries

Frequently Asked Questions

What are the different types of Shriram Liability Insurance?

There are several liability insurance policies available with Shriram General Insurance. These include third-party individual/property liability, public liability, product liability, professional liability and so on

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Shriram Householder’s Umbrella Package Insurance policy covers a wide range of losses/damages with extensive risk coverage plans. An umbrella insurance policy makes every penny worth it for a landlord who wishes to protect their property with an enhanced protection cover

Professional Indemnity – For Doctors/Non-Doctors

The professional indemnity insurance policy protects the insured from any legal liability that results from errors, omissions or negligence while rendering professional services during the policy period. This policy also covers legal costs and expenses incurred with the insurer's prior consent. It is not permitted to issue professional indemnity insurance policies with unlimited liability. The professional indemnity policy is suitable for professionals such as Doctors, Medical Practitioners, Engineers, Architects, Chartered Accountants, Cost Accountants, Management Consultants, Lawyers, etc.

    Coverage

  • Third-party bodily injury and property damage due to act of negligence, error or omission

Exclusions

  • Services rendered under the influence of intoxicants or narcotics
  • Deliberate, wilful or intentional non-compliance with any statutory provision
  • All personal injuries such as libel, arrest, wrongful eviction, mental injury, anguish or shock
  • Any dishonest, fraudulent or malicious act
  • Any condition caused by or associated with AIDS
  • Non-compliance with technical standards commonly observed in professional practice, laid down by law or regulated by official bodies
  • Professional services rendered by the insured prior to the Retroactive Date in the Schedule
  • Fines, penalties, punitive or exemplary damages
  • Any criminal act
  • Any third-party public liability
  • Loss of goodwill, loss of market, etc.
  • War and nuclear perils

Commercial General Liability

A commercial general liability insurance policy protects all persons/ firms/ associations/ companies that own, operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage. The client opts for the Limit of Indemnity (Sum Insured) with a maximum ratio of 1:4 between Any One Accident (AOA) and Any One Year (AOY). There is a fixed sum insured limit per accident and per policy period, known as AOA and AOY, respectively. The various coverages include

  • Bodily injury and property damage liability
  • Personal and advertising injury liability
  • Tenants legal liability
  • Errors and omission liability

Coverage

  • Bodily injury or property damages on the insured's premises
  • Any errors & omissions arising out of any commercial activity
  • Any personal or advertising injury caused to third-party
  • Defence Costs within the limit of liability
  • Any liability arising out of product operations

Exclusions

  • Any act due to negligence
  • Breach of the law
  • War and allied perils

Product Liability

A product liability policy provides coverage for third-party legal liability arising from injury or harm caused by a business product. The policy protects the organisation from third-party liabilities and covers legal costs associated with them

Coverage

  • Accidental death/bodily injury or disease to any third-party
  • Accidental damage to third-party property

Exclusions

  • Costs incurred due to repair, reconditioning, modification or replacement of any defective product
  • Fines, penalties, punitive and/or exemplary damages
  • Deliberate, wilful or intentional non-compliance with any statutory provision
  • Financial loss, such as loss of goodwill, loss of market, etc.

Public Liability – Non-Industrial

All persons/ firms/ associations/ companies that operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage can opt for a public liability (non-industrial) policy

The defence costs will be covered within the overall aggregated insurance limit subject to a maximum of 25% of the overall aggregate limit

The various add-on covers include Notification Extension Clause, Extended Claim Reporting Clause, Food and Beverage Extension Care, Control and Custody Extension and Extra Facilities Extension

Limit of Indemnity

Any One Accident

Any One Year = Four times the AOA limit

Ratio AOA: AOY= 1: 4 (maximum limit)

Compensation

  1. 1. Fatal Rs. 25,000/- per person + Medical expenses up to Rs. 12,500/-
  2. 2. Total Partial Disability (TPD) - Rs. 25,000/- per person + Medical expenses Rs. 12,500/-
  3. 3. Loss of earning maximum 1000/- per month (only if hospitalised for more than three days)
  4. 4. Property damage - Rs. 6,000/-

Coverage

  • Any injury/property damages within the insured's premises

Exclusions

  • Pollution howsoever caused unless specifically covered
  • Product

Public Liability Act Policy

Under the Public Liability Insurance Act 1991, all companies/ individuals/ persons owning or dealing with hazardous goods are required to take an insurance policy satisfying the limits specified in the Act

The Central Government will define and notify the hazardous goods from time to time in terms of name and quality. Currently, the list (indicative and not exhaustive) is as per the schedule

Limit of Indemnity

Any One Accident - 5 crore maximum, paid-up capital minimum

Any One Year = Three times the AOA limit

Ratio AOA: AOY= 1: 3 (maximum 15 crore limit))

Coverage

  • Any injury to the insured person due to fault/negligence

Exclusions

  • Any injury to the workers of the insured person is not covered

Workmen’s Compensation Insurance

According to the Workmen's Compensation Act, 1923, employers provide compensation to their employees during unforeseen events such as accidents and diseases of occupation

Coverage

  • Death
  • Temporary disability
  • Permanent total disability
  • Legal costs and expenses incurred with our consent
  • Permanent partial disability
  • A policy can also be extended to include medical expenses for necessary treatment

Exclusions

  • The insured's liability to the contractor's employees (specifically not covered in the policy document)
  • Any liability of the insured which is not mentioned in an agreement
  • War

Error and Omissions – For Medical Establishments

The policy will compensate the insured for any act committed by the professionals or qualified assistants engaged by the medical establishments, that gives rise to any third-party legal liabilities (as a result of error/omission). The list of medical establishments that are covered under this policy includes:

  • Laboratories and Diagnostic Centres
  • Hospitals
  • Mental Homes
  • Nursing / Convalescent Homes
  • Homes for Physically Disabled
  • Clinics
  • Dispensing Pharmacies
  • Veterinary Hospitals and/or Clinics

Coverage

  • Any third-party injury/property damages within the insured's premises

Exclusions

  • Services rendered under the influence of intoxicants or narcotics
  • Claims under cosmetic plastic surgery, hair transplants, punch grafts, flap rotations, etc.
  • Any third-party public liability
  • War and nuclear risks
  • Any criminal act

Note: Please refer to the policy wording for detailed coverage, exclusions and conditions

Frequently Asked Questions

What is not covered under Shriram Liability Insurance policy?

Shriram Liability Insurance policy does not cover damages due to wilful criminal acts, negligence, omissions and so on

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Technical Collaborators Inclusion Clause

It is a technical collaboration agreement between the insured and the collaborator against legal liabilities. The policy does not cover any claims arising outside of India, except for export claims

Vendor’s Liability Extension Clause

This policy may be extended to include any person or organisation designated as 'vendor’ as an insured, but only with the distribution or sale in the regular course of the vendor's business of the insured's products However, if the insured is not the manufacturer of the product and it is manufactured by sub- contractors or licenced manufacturers under their brand name, then the products can be covered under the product liability policy at an additional premium

North American Jurisdiction Extension Clause

The policy may be extended to cover the indemnity in respect of any judgement, award or settlement made within countries that operate under the laws of the United States of America or Canada. Such extension where a specific amount has been entered against 'Applicable Excess' and where a specific date has been entered as "Retroactive Date" in the policy schedule under the "North American Jurisdiction”

Key Features of Shriram Liability Insurance

Instant Application Process

  • Instant Application Process Simple and easy process for a hassle-free insurance journey

Third-Party Coverage

  • Get comprehensive coverage for your business needs

Claim Settlement

  • On-time claim settlement is guaranteed

Instant Application Process

  • Instant Application Process Simple and easy process for a hassle-free insurance journey

24*7 Customer Support

  • Resolve your queries in no time

Frequently Asked Questions

What is Third-Party (TP) liability insurance?

Third-Party (TP) liability coverage is an insurance cover provided by the insurer to protect various third-party damages (damages to another person's body/property) of the policy holder

Product Liability

The legal liability of manufacturers and sellers to compensate buyers, users and even bystanders, for damages/injuries suffered because of the defected goods

Retrospective Date

It is the date on which the insured took out the policy for the first time and is still under the coverage period. Additionally, it is the start date of the insurance period in a claims-made policy

Frequently Asked Questions

IWhat is the Limit of Indemnity (LOI)?

It is the maximum amount that an insurer will pay as a claim during the policy period

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Shriram General Insurance’s claim intimation process is easy and hassle-free. Intimate a claim, submit the required documents and get a timely claim settlement

How to Register Shriram Liability Insurance Claim?

  • step 1
  • step 2
  • step 3
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  • step 4
  • step 5

Intimate your Claim

  • Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

    • Note: Please ensure that the following information is available at the time of the claim intimation
    • Policy Number/Proposal Number
    • Date and Time of the Accident
    • Survey location, where our loss assessor can survey the damages
    • Estimated loss/description

Claim Registration

  • Our customer support team will accept the claim intimation and provide the claim reference number

Claim Confirmation

  • Once the claim is registered and the loss assessor gets deputed, one will receive a text message for confirmation along with surveyor details. The surveyor will contact the policy holder regarding the time and conduct the survey accordingly

Submission of Required Documents

Survey and Claim Settlement

  • After receiving the documents, our dedicated survey team will initiate the process. Once the survey is done, the funds will be directly sent to the recipient after verification
  • Note: Kindly contact our CHD /Surveyor when the property is ready for re-inspection, if the surveyor advised re-inspection
Intimate Claim

Frequently Asked Questions

How to intimate Shriram Liability Insurance claim?

Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

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What is liability insurance?

Businesses, individuals and companies can purchase liability insurance to protect themselves from third-party legal liabilities that may result from their products and services

What coverages are available for Shriram Commercial General Liability Insurance?

  • Bodily injury and property damage liability
  • Personal and advertising injury liability
  • Tenants legal liability
  • Errors and omission liability

How is the sum insured calculated?

Based on the cover details provided by the policy holder, the sum insured will be calculated. It is necessary to set two limits of indemnity

  • Any One Accident (AOA)
  • Any One Year (AOY)

The ratio of AOA to AOY must be 1:1, 1:2, 1:3 or 1:4. An unlimited liability policy is not permissible

Mention the benefits of Shriram Liability Insurance claims?

  • Instant claim notification
  • Easy claim intimation process
  • Quick claim settlement
  • 24*7 claim support

Depending on the area of the insured premises, it will take a maximum of 7 days to submit the survey report

What is Environment Relief Fund (ERF)?

According to the Public Liability Act, 1991 (PLIA), the Environment Relief Fund provides immediate financial assistance to individuals who have been injured in accidents caused by hazardous materials

What our customers say ?

Rajesh kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

Kishore kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

Rajesh kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

Rajesh kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

Rajesh kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

Rajesh kumar says,

Thank you for your service. Shriram General Insurance offers great customer service. Quick and hassle free claim process by SGI made my life easy during the difficult period.

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