Shri Cyber Suraksha Insurance Policy Online in India
- Overview
- Key features
- Coverages
- Buy / Renew
- Claim Process
- Terminologies
- Policy Download
What is a Cyber Insurance Policy?
A Cyber Insurance Policy is a specialised insurance policy that provides coverage for various cyber risks and liabilities.
- It typically includes coverage for incidents such as data breaches, identity theft, network security liability, privacy breaches, and related legal costs.
- The policy may also extend coverage to family members, as outlined in the policy document. Additionally, it may provide coverage for hardware components and incidents related to personal devices.
Highest Claims
Payout
Nil Pending Complaints
Over 60 Lakh
Happy Customers
Why you need a Cyber Insurance Policy
Cyber Insurance Policies are crucial in today's digital landscape due to the increasing risk of cyber incidents and data breaches. These policies provide coverage for a wide range of cyber-related liabilities including the following.
- Coverage for theft of funds
- Protection against cyber incidents affecting personal devices
- Financial protection for identity theft and cyberbullying
- Legal cost reimbursement for civil, administrative, and criminal proceedings
- Liability coverage for network security breaches and data breaches
- Reimbursement for data restoration and malware decontamination
- Indemnification for costs related to cyberbullying, cyber stalking, and loss of reputation
- Financial support for necessary school relocation due to cyberbullying or cyber stalking
Reasons to choose Shri Cyber Suraksha Insurance Cover
The following are some of the reasons why you should choose Shri Cyber Suraksha Insurance Cover.
Comprehensive coverage for cyber incidents resulting from online activities on personal devices.
Smart home cover for protection against cyber threats.
Specific set of documents required for claims under different sections, making the claim process clear and transparent.
Grievance redressal procedure to ensure customer satisfaction and support.
Frequently Asked Questions on Shri Cyber Suraksha Insurance Policy
What is a Cyber Insurance Policy?
A Cyber Insurance Policy is a specialised insurance policy that provides cyber insurance coverage for various cyber risks and liabilities, including cyber-crime insurance, cyber-risk insurance, and related legal costs. This policy is available online and can be obtained in India.
Why do I need a Cyber Insurance Policy in India?
Cyber Insurance Policies are essential in India's digital landscape due to the increasing risk of cyber incidents and data breaches. They provide coverage for theft of funds, cyber incidents affecting personal devices, identity theft, cyberbullying, and legal cost reimbursement.
What coverage does Shri Cyber Suraksha Insurance Cover offer for cyber incidents?
Shri Cyber Suraksha Insurance Cover provides comprehensive cyber insurance coverage for cyber incidents resulting from online activities on personal devices. It also includes smart home cover for protection against cyber threats.
How can I obtain cyber insurance online in India and what is the cyber insurance cost?
You can obtain cyber insurance online in India from digital insurance providers like Shriram General Insurance. The cyber insurance cost will vary depending on the coverage and options selected. It is essential to evaluate the policy's features and coverage to determine the cost.
How does Shri Cyber Suraksha Insurance Cover ensure customer satisfaction and support in India?
Shri Cyber Suraksha Insurance Cover includes a grievance redressal procedure to ensure customer satisfaction and support, providing peace of mind in the event of cyber incidents and claims.
The key features of the Shri Cyber Suraksha Insurance Policy include the following.
Additional Benefits of Shri Cyber Suraksha Insurance Policy
Apart from the above, we also provide the following additional benefits.
Frequently Asked Questions (FAQs)
What does the policy cover regarding theft of funds?
The policy covers instances of theft of funds, and the insured is required to provide specific documentation such as messages or communication exchanged between the insured and the bank regarding unauthorised fund transactions.
What is the process for identity theft coverage?
The policy provides coverage for identity theft, requiring documentation of lost wages, particulars of stolen data, and details of the alleged third party responsible for the theft.
How does the policy handle data restoration?
The policy includes a feature that covers the restoration of lost data, with requirements for details of the lost data and the IT expert appointed, as well as the rates charged by them.
What is the coverage for cyber extortion?
The policy provides reimbursement for reasonable and necessary costs to resolve cyber extortion and any ransom paid (where legally permissible and subject to prior written consent), and also requires notifying relevant law enforcement authorities if requested.
How does the policy protect against dishonest internet transactions?
There is a reimbursement for direct financial loss due to dishonestly induced internet transactions via payment cards or mobile wallets for undelivered goods or services, provided reasonable attempts to seek recovery or refund have been made, and the fraud event is reported within 48 hours.
What coverage is provided for online sales?
The policy offers reimbursement for direct financial loss resulting from selling non-commercial goods online to a dishonest or fraudulent third-party buyer, with the requirement to show reasonable attempts to seek payment or recover the delivered goods, including involvement of the police.
- What is covered?
- What is Not covered?
Theft of Funds
Covers financial loss due to unauthorized access to bank account, credit/debit card, or mobile wallets by a third party as a result of theft or phishing. Also covers prosecution costs.
Identity Theft
Covers financial losses, lost wages, and costs incurred by you for credit monitoring and identity monitoring due to identity theft.
Data Restoration/Malware Decontamination
Reimburses costs for restoration of data and decontamination of personal device after a cyber incident.
Cyber Bullying, Cyber Stalking, and Loss of Reputation
Covers costs for civil proceedings, reputation restoration, psychological assistance, and necessary relocation due to cyberbullying or cyberstalking.
Cyber Extortion
Reimburses costs to resolve cyber extortion and ransom payments with prior consent.
Online Shopping
Reimburses financial loss due to fraudulent transactions on the internet.
Online Sales
Reimburses financial loss from selling goods online to a dishonest buyer.
Social Media and Media Liability
Pays for legal liability arising from unintentional defamation or privacy rights breach in online media activities.
Network Security Liability
Covers legal liability arising from a cyber incident on personal devices and reimburses related legal costs.
Privacy Breach and Data Breach Liability
Pays legal liability arising from a data breach and reimburses related legal costs.
Privacy Breach and Data Breach by Third Party
Reimburses legal costs for claims filed against a third party for a data breach.
Smart Home Cover
Reimburses costs for decontamination and restoration of smart home devices after a cyber incident.
Known events prior to policy inception
Intentional, malicious, reckless actions or omissions
Business or professional activities
War, use of force, or hostile acts
Bodily injury, psychological harm, or death
Theft, infringement, misuse of patents, trademarks, copyrights, except in the case of social media and media liability
Third party claims made by one insured against another
Costs of betterment of personal device or smart home devices beyond their state prior to the insured event
Cryptocurrencies, except in the case of cyber extortion with regards to ransom payments
Gambling
Failure or interruption of infrastructure or related services of specific third-party providers
Frequently Asked Questions (FAQs)
What is covered under Theft of Funds?
Theft of Funds covers financial loss due to unauthorised access to bank accounts, credit/debit cards, or mobile wallets by a third party as a result of theft or phishing. It also covers prosecution costs.
What is the coverage for Identity Theft?
Identity Theft coverage includes financial losses, lost wages, and costs incurred for credit monitoring and identity monitoring due to identity theft.
What does the policy cover in relation to Cyber Extortion?
The policy reimburses costs to resolve cyber extortion and ransom payments with prior consent.
Does the policy cover losses from Online Shopping and Online Sales?
Yes, the policy reimburses financial losses due to fraudulent transactions on the internet and losses from selling goods online to a dishonest buyer.
What is included under Network Security Liability?
Network Security Liability covers legal liability arising from a cyber incident on personal devices and reimburses related legal costs.
Are Privacy Breach and Data Breach Liabilities covered?
Yes, the policy pays legal liability arising from a data breach and reimburses related legal costs.
Are there any exclusions from the coverage under this policy?
Yes, exclusions include known events prior to policy inception, intentional, malicious, reckless actions or omissions, business or professional activities, war, use of force, bodily injury, theft, infringement, misuse of patents, trademarks, copyrights, among others.
- Buy a Shri Cyber Suraksha Insurance Policy Online
- Renew a Shri Cyber Suraksha Insurance Policy Online
Follow these three simple steps to buy/renew a Shri Cyber Suraksha Insurance Policy.
Visit our website and navigate to the product section. Select "Shri Cyber Suraksha Insurance" and proceed to fill the lead form at the top of the page.
Choose your preferred payment method (Debit Card, Credit Card, Net Banking, or Cheque) to complete the payment and instantly receive your Shri Cyber Suraksha Insurance Policy.
Alternatively, you can contact our Toll-Free number (1800-300-3000/1800-103-3009) to speak with our dedicated customer support executives for assistance throughout the purchasing process.
Refer to the steps outlined below to renew your Shri Cyber Suraksha Insurance Policy.
Visit our website, locate the product section and select "Shri Cyber Suraksha Insurance".
Click on the “Quick Renewal” button and enter your previous policy details.
Pay for the policy renewal online and avail of your renewed Shri Cyber Suraksha Insurance Policy.
Frequently Asked Questions (FAQs)
How can I purchase or renew "Shri Cyber Suraksha Insurance?
You can purchase or renew "Shri Cyber Suraksha Insurance" by visiting our website, selecting the insurance product, and proceeding with the purchase or renewal steps. Alternatively, you can contact our toll-free number to speak with our dedicated customer support executives for assistance.
What are the required documents for purchasing "Shri Cyber Suraksha Insurance?
The required documents may vary based on the type of policy and individual circumstances. Our customer support executives can guide you through the specific document requirements for your purchase journey.
What payment methods are accepted for Shri Cyber Suraksha Insurance?
You can complete the payment for your "Shri Cyber Suraksha Insurance" using Debit Card, Credit Card, Net Banking, or Cheque.
Is instant policy issuance available for "Shri Cyber Suraksha Insurance?
Yes, upon completing the payment using your preferred method, you will instantly receive your "Shri Cyber Suraksha Insurance" policy.
Can I get assistance during the purchasing process?
Absolutely! Our dedicated customer support executives are available to provide assistance and guidance throughout the purchasing journey, whether online or via our Toll-Free number.
Raise a claim with us by following these few simple steps.
- Step 1
- Step 2
- Step 3
Report claim
- Inform our Claim Help Desk about the loss by contacting them
through the Toll-Free Numbers and Mail ID:
a. Toll-Free Numbers: 1800-103-3009, 1800-300-30000
b. Mail ID: chd@shriramgi.com
Receive a Claim Registration Number
- Upon reporting the loss to the Claim Help Desk, you will receive a Claim Registration number.
Submit all the relevant documents
- Send us the required documents as per the nature of your claim. We will ensure speedy settlement once we receive all the relevant documents.
Documents required
The documents required for submission will vary depending on the type of claim. Below is a list of claim types along with the corresponding required documents for each.
Theft of funds
- Message/communication with the bank about the unauthorized fund transaction
- Documents from the issuing bank or digital wallet
Identity Theft
- Communication relating to lost wages
- Details of stolen data
- Alleged Third Party responsible for identity theft
Data Restoration
- Details of lost and required data
- IT expert details and engagement letter
Cyber Bullying/Stalking/Loss of reputation
- Harassment note
- Third Party's contact information
- Evidence of bullying, including content/profile
Cyber Extortion
- Image of extortion note
- Communication for ransom demand
Online Sales
- Communication with bank/perpetrator
- Purchase documents for undelivered goods/services
Social Media/Media Liability
- Demand/complaint by Third Party
- Incurred or estimated legal costs
Privacy Breach and Data Breach by Third Party
- Details/documents supporting breach of data
- Demand/complaint by Third Party
- Incurred or estimated legal costs
Smart Home Cover
- IT expert details and engagement letter
- Final report with IT expert's annexures
Frequently Asked Questions (FAQs)
How long do I have to report a claim after the loss has occurred?
It is recommended to report the claim to the Claim Help Desk as soon as possible after the loss has occurred. Prompt reporting can help expedite the claims process.
What is the expected time for claim settlement once all relevant documents are submitted?
The time taken for claim settlement can vary depending on the nature of the claim and the completeness of the submitted documents. However, the insurer aims to ensure speedy settlement once all the relevant documents are received.
What is the process for submitting the required documents?
Once you have reported the claim and received a Claim Registration number, you can submit the necessary documents through the channels provided by the Claim Help Desk. They will guide you on how to submit the specific documents required for your claim type.
Can I track the status of my claim after submission?
Yes, you can inquire about the status of your claim by contacting the Claim Help Desk. They will be able to provide you with updates on the progress of your claim and any additional requirements, if necessary.
What should I do if I have any additional questions or need further assistance with my claim?
If you have any further questions or require assistance with your claim, you can reach out to the Claim Help Desk through the provided Toll-Free Numbers or the specified Mail ID. They can address any queries or concerns you may have regarding the claims process.
Here are some Cyber Insurance-related terminologies you should know.
Follow these straight-forward steps to download your Shri Cyber Suraksha Insurance Policy.
Head to our website
Visit the SGI website home page and scroll to the top to access your account.
Enter the required details
Enter your policy number and your registered phone number, then click "Download" to obtain your policy document.
Frequently Asked Questions (FAQs)
Is it necessary to have an account on the SGI website to download my insurance policy?
Yes, to access and download your Shri Cyber Suraksha Insurance Policy, you will need to have an account on the SGI website.
What should I do if I encounter issues during the download process?
If you encounter any issues while trying to download your policy, we recommend reaching out to our customer support for assistance. They can help troubleshoot the problem and ensure you receive your policy document promptly.
Can I download the policy document multiple times?
Yes, you can download your Shri Cyber Suraksha Insurance Policy multiple times if needed. Simply follow the provided steps each time you wish to download the document.
