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  • overview
  • Coverages
  • Key Features
  • Terminologies
  • Claim Process
  • Policy Download
  • FAQs
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Liability insurance is a contract that protects businesses and individuals against legal liability or lawsuits due to negligence, malpractice or injury

  • It protects the insured from legal payouts and costs that the policy holder is liable to pay
  • Liability insurance does not generally cover intentional damage, wilful criminal activity and contractual obligations
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What is Liability Insurance?
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Why Choose Shriram Liability Insurance?

Why Choose Shriram Liability Insurance?

  • Shriram Liability Insurance policy offers comprehensive coverage against various third-party damages
  • Shriram Liability Insurance can be easily purchased by comparing and and customising the plans as per business needs        
  • Shriram Liability Insurance provides instant claim services within a short timeframe for all claims-related inquiries
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Features of Shriram Liability Insurance

Comprehensive Plans

Comprehensive Plans

Choose the best liability plans as per the business requirements

Enhanced Protection

Enhanced Protection

Extensive protection with exclusive add-on covers

Fast Claim Process

Fast Claim Process

Quick claim approvals and on-time claim settlement

24*7 Claim Support

24*7 Claim Support

Timely claim support by our dedicated customer executives

Get your Shriram Liability Insurance in 3 Simple Steps

1

Call our Toll-Free number

Call (1800-300-3000/1800-103-3009) to avail a Shriram Liability Insurance policy at your convenience and you will be guided by our dedicated customer support executives throughout the Burglary Insurance journey

2

Submit the required details

Kindly submit the required documents - property details, sum insured, identity and address proof (Aadhaar Card, Passport) to proceed with the Shriram Liability Insurance process

3

Complete the payment and get instant liability insurance

Kindly complete the payment by selecting the preferred payment method (Debit Card, Credit Card, Net Banking or Cheque) and get Shriram Liability Insurance instantly

Benefits of Shriram Liability Insurance

Benefits of Shriram Liability Insurance

  • Comprehensive coverage at an affordable premium
  • Choose the best insurance plans for your business needs
  • Emergency claim settlements are guaranteed
  • 24*7 claim support for all claim-related queries

Frequently Asked Questions

What are the different types of Shriram Liability Insurance?

There are several liability insurance policies available with Shriram General Insurance. These include third-party individual/property liability, public liability, product liability, professional liability and so on

Shriram Liability Insurance Policy

Shriram Householder’s Umbrella Package Insurance policy covers a wide range of losses/damages with extensive risk coverage plans. An umbrella insurance policy makes every penny worth it for a landlord who wishes to protect their property with an enhanced protection cover

Professional Indemnity – For Doctors/Non-Doctors

The professional indemnity insurance policy protects the insured from any legal liability that results from errors, omissions or negligence while rendering professional services during the policy period. This policy also covers legal costs and expenses incurred with the insurer's prior consent. It is not permitted to issue professional indemnity insurance policies with unlimited liability. The professional indemnity policy is suitable for professionals such as Doctors, Medical Practitioners, Engineers, Architects, Chartered Accountants, Cost Accountants, Management Consultants, Lawyers, etc.

    Coverage

  • Third-party bodily injury and property damage due to act of negligence, error or omission

Exclusions

  • Services rendered under the influence of intoxicants or narcotics
  • Deliberate, wilful or intentional non-compliance with any statutory provision
  • All personal injuries such as libel, arrest, wrongful eviction, mental injury, anguish or shock
  • Any dishonest, fraudulent or malicious act
  • Any condition caused by or associated with AIDS
  • Non-compliance with technical standards commonly observed in professional practice, laid down by law or regulated by official bodies
  • Professional services rendered by the insured prior to the Retroactive Date in the Schedule
  • Fines, penalties, punitive or exemplary damages
  • Any criminal act
  • Any third-party public liability
  • Loss of goodwill, loss of market, etc.
  • War and nuclear perils

Commercial General Liability

A commercial general liability insurance policy protects all persons/ firms/ associations/ companies that own, operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage. The client opts for the Limit of Indemnity (Sum Insured) with a maximum ratio of 1:4 between Any One Accident (AOA) and Any One Year (AOY). There is a fixed sum insured limit per accident and per policy period, known as AOA and AOY, respectively. The various coverages include

  • Bodily injury and property damage liability
  • Personal and advertising injury liability
  • Tenants legal liability
  • Errors and omission liability

Coverage

  • Bodily injury or property damages on the insured's premises
  • Any errors & omissions arising out of any commercial activity
  • Any personal or advertising injury caused to third-party
  • Defence Costs within the limit of liability
  • Any liability arising out of product operations

Exclusions

  • Any act due to negligence
  • Breach of the law
  • War and allied perils

Product Liability

A product liability policy provides coverage for third-party legal liability arising from injury or harm caused by a business product. The policy protects the organisation from third-party liabilities and covers legal costs associated with them

Coverage

  • Accidental death/bodily injury or disease to any third-party
  • Accidental damage to third-party property

Exclusions

  • Costs incurred due to repair, reconditioning, modification or replacement of any defective product
  • Fines, penalties, punitive and/or exemplary damages
  • Deliberate, wilful or intentional non-compliance with any statutory provision
  • Financial loss, such as loss of goodwill, loss of market, etc.

Public Liability – Non-Industrial

All persons/ firms/ associations/ companies that operate or engage in commercial activities and seek to protect the third-party bodily injury and property damage can opt for a public liability (non-industrial) policy

The defence costs will be covered within the overall aggregated insurance limit subject to a maximum of 25% of the overall aggregate limit

The various add-on covers include Notification Extension Clause, Extended Claim Reporting Clause, Food and Beverage Extension Care, Control and Custody Extension and Extra Facilities Extension

Limit of Indemnity

Any One Accident

Any One Year = Four times the AOA limit

Ratio AOA: AOY= 1: 4 (maximum limit)

Compensation

  1. 1. Fatal Rs. 25,000/- per person + Medical expenses up to Rs. 12,500/-
  2. 2. Total Partial Disability (TPD) - Rs. 25,000/- per person + Medical expenses Rs. 12,500/-
  3. 3. Loss of earning maximum 1000/- per month (only if hospitalised for more than three days)
  4. 4. Property damage - Rs. 6,000/-

Coverage

  • Any injury/property damages within the insured's premises

Exclusions

  • Pollution howsoever caused unless specifically covered
  • Product

Public Liability Act Policy

Under the Public Liability Insurance Act 1991, all companies/ individuals/ persons owning or dealing with hazardous goods are required to take an insurance policy satisfying the limits specified in the Act

The Central Government will define and notify the hazardous goods from time to time in terms of name and quality. Currently, the list (indicative and not exhaustive) is as per the schedule

Limit of Indemnity

Any One Accident - 5 crore maximum, paid-up capital minimum

Any One Year = Three times the AOA limit

Ratio AOA: AOY= 1: 3 (maximum 15 crore limit))

Coverage

  • Any injury to the insured person due to fault/negligence

Exclusions

  • Any injury to the workers of the insured person is not covered

Workmen’s Compensation Insurance

According to the Workmen's Compensation Act, 1923, employers provide compensation to their employees during unforeseen events such as accidents and diseases of occupation

Coverage

  • Death
  • Temporary disability
  • Permanent total disability
  • Legal costs and expenses incurred with our consent
  • Permanent partial disability
  • A policy can also be extended to include medical expenses for necessary treatment

Exclusions

  • The insured's liability to the contractor's employees (specifically not covered in the policy document)
  • Any liability of the insured which is not mentioned in an agreement
  • War

Error and Omissions – For Medical Establishments

The policy will compensate the insured for any act committed by the professionals or qualified assistants engaged by the medical establishments, that gives rise to any third-party legal liabilities (as a result of error/omission). The list of medical establishments that are covered under this policy includes:

  • Laboratories and Diagnostic Centres
  • Hospitals
  • Mental Homes
  • Nursing / Convalescent Homes
  • Homes for Physically Disabled
  • Clinics
  • Dispensing Pharmacies
  • Veterinary Hospitals and/or Clinics

Coverage

  • Any third-party injury/property damages within the insured's premises

Exclusions

  • Services rendered under the influence of intoxicants or narcotics
  • Claims under cosmetic plastic surgery, hair transplants, punch grafts, flap rotations, etc.
  • Any third-party public liability
  • War and nuclear risks
  • Any criminal act

Note: Please refer to the policy wording for detailed coverage, exclusions and conditions

Frequently Asked Questions

What is not covered under Shriram Liability Insurance policy?

Shriram Liability Insurance policy does not cover damages due to wilful criminal acts, negligence, omissions and so on

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Technical Collaborators Inclusion Clause

Technical Collaborators Inclusion Clause

It is a technical collaboration agreement between the insured and the collaborator against legal liabilities. The policy does not cover any claims arising outside of India, except for export claims

Vendor’s Liability Extension Clause

Vendor’s Liability Extension Clause

This policy may be extended to include any person or organisation designated as 'vendor’ as an insured, but only with the distribution or sale in the regular course of the vendor's business of the insured's products However, if the insured is not the manufacturer of the product and it is manufactured by sub- contractors or licenced manufacturers under their brand name, then the products can be covered under the product liability policy at an additional premium

North American Jurisdiction Extension Clause

North American Jurisdiction Extension Clause

The policy may be extended to cover the indemnity in respect of any judgement, award or settlement made within countries that operate under the laws of the United States of America or Canada. Such extension where a specific amount has been entered against 'Applicable Excess' and where a specific date has been entered as "Retroactive Date" in the policy schedule under the "North American Jurisdiction”

Key Features of Shriram Liability Insurance

Instant Application Process

  • Instant Application Process Simple and easy process for a hassle-free insurance journey

Third-Party Coverage

  • Get comprehensive coverage for your business needs

Claim Settlement

  • On-time claim settlement is guaranteed

Instant Application Process

  • Instant Application Process Simple and easy process for a hassle-free insurance journey

24*7 Customer Support

  • Resolve your queries in no time
Key Features of Shriram Liability Insurance

Frequently Asked Questions

What is Third-Party (TP) liability insurance?

Third-Party (TP) liability coverage is an insurance cover provided by the insurer to protect various third-party damages (damages to another person's body/property) of the policy holder

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Product Liability

Product Liability

The legal liability of manufacturers and sellers to compensate buyers, users and even bystanders, for damages/injuries suffered because of the defected goods

Retrospective Date

Retrospective Date

It is the date on which the insured took out the policy for the first time and is still under the coverage period. Additionally, it is the start date of the insurance period in a claims-made policy

Frequently Asked Questions

IWhat is the Limit of Indemnity (LOI)?

It is the maximum amount that an insurer will pay as a claim during the policy period

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Shriram General Insurance’s claim intimation process is easy and hassle-free. Intimate a claim, submit the required documents and get a timely claim settlement

How to Register Shriram Liability Insurance Claim?

  • step 1
  • step 2
  • step 3
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  • step 4
  • step 5
Intimate your Claim

Intimate your Claim

  • Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

    • Note: Please ensure that the following information is available at the time of the claim intimation
    • Policy Number/Proposal Number
    • Date and Time of the Accident
    • Survey location, where our loss assessor can survey the damages
    • Estimated loss/description
Claim Registration

Claim Registration

  • Our customer support team will accept the claim intimation and provide the claim reference number
Claim Confirmation

Claim Confirmation

  • Once the claim is registered and the loss assessor gets deputed, one will receive a text message for confirmation along with surveyor details. The surveyor will contact the policy holder regarding the time and conduct the survey accordingly
Submission of Required Documents

Submission of Required Documents

Survey and Claim Settlement

Survey and Claim Settlement

  • After receiving the documents, our dedicated survey team will initiate the process. Once the survey is done, the funds will be directly sent to the recipient after verification
  • Note: Kindly contact our CHD /Surveyor when the property is ready for re-inspection, if the surveyor advised re-inspection
Intimate Claim

Frequently Asked Questions

How to intimate Shriram Liability Insurance claim?

Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

Download Your Shriram liability Insurance Policy in Simple Steps

liability insurance policy download

Step 01

Visit the SGI website/MYSGI App home page and scroll to the top to access your Shriram liability Insurance account

Step 02

Enter your liability insurance policy and click "Download" to get your policy document

Note: The insured can also receive Shriram liability Insurance policy document via email
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What is liability insurance?

Businesses, individuals and companies can purchase liability insurance to protect themselves from third-party legal liabilities that may result from their products and services

What coverages are available for Shriram Commercial General Liability Insurance?

  • Bodily injury and property damage liability
  • Personal and advertising injury liability
  • Tenants legal liability
  • Errors and omission liability

How is the sum insured calculated?

Based on the cover details provided by the policy holder, the sum insured will be calculated. It is necessary to set two limits of indemnity

  • Any One Accident (AOA)
  • Any One Year (AOY)

The ratio of AOA to AOY must be 1:1, 1:2, 1:3 or 1:4. An unlimited liability policy is not permissible

Mention the benefits of Shriram Liability Insurance claims?

  • Instant claim notification
  • Easy claim intimation process
  • Quick claim settlement
  • 24*7 claim support

Depending on the area of the insured premises, it will take a maximum of 7 days to submit the survey report

What is Environment Relief Fund (ERF)?

According to the Public Liability Act, 1991 (PLIA), the Environment Relief Fund provides immediate financial assistance to individuals who have been injured in accidents caused by hazardous materials

What our customers say ?

What our customers say

Divyansh says,

Shriram General Insurance is the best travel insurance and i can confidently recommend.Truly the best online travel insurance site in India. Thanks to Shriram General Insurance !.

Vidit says,

Shriram General Insurance has a very encouraging overseas travel insurance program for us. Overall it's very nice

Malik says,

I had some doubts when reading the terms and conditions of my travel insurance. I called the Shriram General Insurance helpline and they cleared up most of my doubts.

Prakash says,

SGI Health Insurance currently administers my health insurance policy. I still have a bonus and there hasn't been a claim. This insurance covers all hospitals for cashless payments. Customer support is excellent.

Apeksha says,

This group health insurance policy, which has a Rs. coverage amount, was obtained from Shriram General Insurance. They have connections with several hospitals and also offer cashless medical care.

Ashwin says,

“I am satisfied with Health insurance claim service” Got my Health  insurance policy claim. Thanks a lot for quick response. Great customer satisfaction policy

Chiranjeev says,

My Commercial Vehicle Insurance is the best. These are very good, helpful and wonderful people. I am pleased to join Shriram General Insurance commercial vehicle insurance plan.

Purushottam says,

For commercial vehicle insurance, I can suggest Shriram General Insurance with confidence. I'm relieved that my vehicle is now protected and secure, I appreciate Shriram General Insurance!

Santram says,

Shriram General Insurance provides me with a commercial vehicle insurance policy that fully protects the vehicle for a comparatively small outlay of money. Excellent customer satisfaction policy, I'm pleased!

Amritlal says,

After taking into account all other plans available, I decided to go with Shriram General Insurance for my personal insurance policy. I am extremely pleased with the outcome of my claim and the amount of time and accuracy put into it.

Meghna says,

Taken the personal insurance policy with Shriram General Insurance company around 5 years ago. My colleague is suggested me to take the policy from here. The claim ratio is more compared to others. This was taken for my family benefits and customer service is good. Thank you SGI!!

Mohan says,

Five years ago, I chose to invest in a personal insurance policy with Shriram General Insurance Company after being recommended by a colleague. They had one of the best claim ratios and the customer service is great. Taking out this policy has benefited my family immensely and I'd like to take this opportunity to thank Shriram General Insurance for their excellent services.

Akanksha says,

I recently took out a home insurance policy with Shriram General Insurance and it covers me if there is any destruction to my property due to natural disasters such as earthquakes. I am very pleased with their customer service and quick response times. This gives me peace of mind knowing that I have this policy in place.

Raveena says,

After consulting with many people, I chose to purchase my home insurance from Shriram General Insurance. The experience was quite pleasing & I am glad that I went with them as their policy has proven to be very satisfactory.

Tejas says,

Securing my future by taking home insurance from Shriram General Insurance was a great decision. Not only did I get protection from natural and man-made calamities, but the service provided was also excellent.

Shubham says,

The add-on covers on my policy were extremely helpful. I got my claim easily and also reserved my NCB.And Shriram has made it so easy to renew any policy online without any tussle, trouble.thank you Shriram General Insurance!

Amandeep says,

Shriram General Insurance Co. Ltd is a trustworthy partner to me. They have a sincere and genuine approach towards settling claims, which I highly appreciate and value. They made it easier for me to manage through the tough times.

Satyaprakash says,

Shriram General Insurance truly stands out with the great service they provide – claims are processed quickly and effortlessly. I am very appreciative of their support! The quick and stress-free claim process made life easier for me during a trying time.

Shakeel says,

Shriram General Insurance really offer affordable two wheeler insurance premium. When my bike was damaged in an accident, I was stressed out but their two wheeler insurance executive took care of the situation quickly & efficiently. Thanks to Shriram General Insurance!

Samantha says,

I recently got a two-wheeler insurance policy from Shriram General Insurance and had a great experience. The website was incredibly user-friendly and all the relevant information was easily accessible. I'm glad my two-wheeler is safe and secure now - thank you Shriram General Insurance!

Vandana says,

My friend working for Shriram General Insurance suggested I take out a two-wheeler insurance policy from them. I've been renewing it before its expiry ever since and have been pleased with the service.I recently visited their branch and decided to renew my policy with them. The reason I chose them was because they provide first-party insurance with utmost claim amounts, plus this policy includes bumper to bumper coverage.

Chetan says,

I was thoroughly satisfied with my decision to get car insurance from Shriram General Insurance. Not only did I find their rates quite reasonable, but the policy coverage was also adequate. I am especially impressed with how efficiently and smoothly they handled my claims.

Ankit says,

I can confidently recommend Shriram General Insurance for car insurance as I have been a loyal customer for the last 5 years. Their claims process is very efficient and they respond swiftly to their customers in comparison to the other providers.

Rahul says,

I recently switched to Shriram General Insurance for my car insurance and I'm glad I did. The customer service is great, and the policy was issued instantly. I am Very impressed with their services!
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