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Best Claim Settlement Awards 2022

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  • Overview
  • Features And Benefits
  • Types of Shriram Car Insurance
  • Coverages
  • Compare Plan
  • Premium Components
  • Eligibility and Required Documents
  • Buy / Renew
  • Claim Process
  • Terminologies
  • Policy Download
  • FAQs

A Car Insurance policy is a contract between the vehicle owner and the insurer to protect your vehicle against third-party liabilities and own damages

  • In India, it is mandatory to have a car insurance policy according to Section 146 of the Motor Vehicles Act, 1988
  • A car insurance policy protects vehicle owners against unforeseen events such as accidents, theft, natural & man-made disasters. The insurance company will cover the cost of car repairs in an accident
  • The Third-Party (TP) car insurance policy allows one to file a claim for damages caused to another vehicle (third-party liabilities) involved in an accident
  • An Own Damage (OD) car insurance provides coverage for the vehicle owner against various natural and man-made disasters
  • A comprehensive car insurance policy covers third-party liabilities and own damage costs incurred to the policy holder along with the personal accidental coverage
Read More
What is Car Insurance?
Nil Pending Complaints

Nil Pending Complaints

Over 60 Lakh Happy Customers

Over 60 Lakh
Happy Customers

Why Choose Shriram Car Insurance?

Why Choose Shriram Car Insurance?

  • Shriram General Insurance policy online offers a wide range of car insurance policies
  • Buying, renewing and claiming car insurance online is simple and convenient with Shriram General Insurance
  • The process of choosing a policy, comparing premiums, customising and purchasing can be done in minutes with our digital-friendly platform
  • Shriram Car Insurance policies protect us from countless natural and manmade disasters
  • To ensure timely claim settlement, we simplified the entire claim process to make the claim experience hassle-free
  • Shriram Car Insurance policy provides 24*7 customer service online for all your insurance needs
Read More

Shriram Car Insurance Coverages

Comprehensive Coverage

Comprehensive Coverage

A Comprehensive Coverage protects the vehicle owner against third-party and own damage losses arising due to unforeseen events. With Shriram Comprehensive Car Insurance policy, choose preferable add-ons to enhance your coverage furthermore

Own Damage Coverage

Own Damage Coverage

An Own Damage (OD) coverage is focused on insuring your vehicle against various accidental damages. The coverage includes natural calamities (heavy floods, storms, hurricanes, earthquakes) and manmade disasters (theft, strike, riot)

Third-Party Coverage

Third-Party Coverage

Third-Party (TP) coverage is mandatory according to Section 146 of the Motor Vehicles Act, 1988. Shriram Third-Party Car Insurance policy protects the vehicle owner from any third-party liabilities (injury to the opponent vehicle owner and vehicle/property damage)

How to Calculate Shriram Car Insurance Premium?

Shriram Car Insurance premium will be determined by various factors such as the make, model/variant of the vehicle, year of manufacture, Insured Declared Value (IDV) of the vehicle, car insurance plan and add-ons

Make and Model/Variant

The primary component of calculating a car insurance premium includes the make and model of the vehicle to be insured

Year of Manufacture

The manufacturing year of the vehicle is an essential factor in determining the IDV, NCB and past claims history of the vehicle

Insured Declared Value

The Insured Declared Value (IDV) represents the current value of the vehicle. It is the maximum amount that the insurer will pay in case of a total loss of the vehicle

Type of Insurance

Third-Party car insurance is mandatory in India. The Third-Party car insurance premium depends on the cubic capacity of the car. An Own-Damage car insurance premium varies from one insurance company to another


An individual can opt for an add-on depending on their requirements. This adds to the cost of a basic policy

No Claim Bonus

If the insured has not claimed for own damages during the previous policy period, No Claim Bonus is applicable for Own-Damage premium of the policy

Benefits of renewing car insurance online

Benefits of Renewing Shriram Car
Insurance Online

Renewing a car insurance policy is made simple and easy with Shriram General Insurance's digital-friendly platform. Buy or renew your car insurance in minutes from anywhere, at the convenience of your fingertips. The benefits of online renewal include the following,

  • Save time and effort
  • No paperwork process
  • Easy renewal in 5 minutes
  • No Claim Bonus
  • Avoid insurance break-ins

How to Save on your Shriram Car Insurance Premium?

An individual can save on their car insurance premium based on the mentioned factors


Choosing Policy

There are different types of car insurance policies are available with Shriram General Insurance. Choose your insurance policy wisely based on the requirements


Selection of Add-ons

Be cautious while purchasing add-ons. It is advisable to buy add-ons only if there is a need. But choosing the right add-ons will result in extensive accidental coverage



A deductible is an out-of-pocket expense that needs to be paid by the insured during a claim. There are two types of deductibles: compulsory and voluntary deductibles. Choose your voluntary deductibles wisely to save on your premium


No Claim Bonus

If the insured has not filed any Own Damage (OD) claims over the years, they are eligible for No Claim Bonus on their OD premium during renewal

Frequently Asked Questions

What are the benefits of Shriram Car Insurance?

  • Affordable plans with multiple add-ons
  • Speedy claim process with minimal documentation
  • No Claim Bonus
  • On-time customer service and roadside assistance
  • Personal injury and property damages protection for third-party liability

What will car insurance cost?

The cost of car insurance in India is determined by the type, age, and location of the car, as well as the coverage is chosen. The third-party liability premium is based on the engine capacity.

Is new car insurance for 3 years?

Yes, all new cars sold in India must be insured for third-party liability for three years. The regulation was implemented in 2018 and aims to promote road safety by ensuring that all vehicles are adequately insured.

Which criteria affect car insurance rates?

A number of factors influence the cost of car insurance, such as car's age, make and model, location, and the coverage you select.

Can I get zero depreciation car insurance later?

Depending on your insurer's terms and conditions, you may be able to add zero depreciation to your car insurance up to 5 years. While some insurers allow you to add this coverage at any time, a few insurers provide this as an add-during your vehicle insurance renewal

How to download car insurance copy by car number?

It's a 3 step process:

1. Get a copy of your vehicle insurance by visiting the official website of the insurance company.

2. Log in by entering their policy number

3. You will be able to download duplicate policy documents after logging in.

How long is car insurance valid for?

New car insurance is valid for up to 3 years for the third-party insurance, and 1-year for the Own Damage (OD) Cover. After the expiration of the policy, it must be renewed to continue receiving coverage. It's important to keep track of the policy expiration date and renew it in a timely manner to avoid any lapse in coverage.

Features of Shriram Car Insurance

Affordable Premiums

Affordable Premiums

No middle-men platform with affordable premiums

Superfast Claims

Superfast Claims

Quick claim assistance with minimal documentation

Zero Paperwork

Zero Paperwork

A digital-friendly process for easy policy purchase/renew

24*7 Customer Support

24*7 Customer Support

Anywhere, anytime support for all your car insurance needs

Easy and Quick Renewal

Easy and Quick Renewal

Online car insurance renewal to save time and effort

Advantage of No Claim Bonus

Advantage of No Claim Bonus

NCB is offered for claims-free policy period

Benefits of Shriram Car Insurance

Insuring your vehicle with Shriram General Insurance is simple, instant and effortless

Affordable Premium

  • Digital-friendly process with affordable premiums

Paperless Process

  • Shriram General Insurance is digital now. Get Shriram Car Insurance online at ease

Hassle-free Claims

  • Fast Claim Assistance, Instant Cashless Claims, Updated Claim Status and More

Quick Claim Settlement

  • 97% Motor Claim Settlement Ratio has been recorded by Shriram General Insurance

24*7 Customer Assistance

  • Avail of our 24*7 Customer Support for all your Insurance needs
Features and Benefits of shriram car insurance

Frequently Asked Questions

What is a No Claim Bonus (NCB)?

No Claim Bonus is provided by an insurer to the insured who does not make any OD claims during the policy year


Shriram Car Insurance policy offers Comprehensive, Standalone Own-Damage (OD) and Third- Party (TP) insurance policy depending on the scope of the coverages

Types of Shriram Car Insurance

Comprehensive Coverage

Comprehensive Coverage

All of the coverage provided by Third-Party, Own Damage cover (damage/losses to your car) and Personal Accident cover is included in the Comprehensive Car Insurance policy. It provides coverage for accidents like theft of the insured car, accidental damage, fire damage, natural calamities (such as floods, earthquakes, storms) and man-made disasters (such as riots). Compulsory Personal Accident (CPA) coverage of 15 lakhs is always included with Shriram Comprehensive Car Insurance policy at affordable premiums

Coverage includes

    • Third-Party Injury or Death
    • Accidental Damages
    • Fire
    • Strike/Riot
    • Man-made Disasters
    • Third-Party Property Damages
    • Natural Calamities
    • Theft
    • Add-ons*
Own Damage Coverage

Own Damage Coverage

Own Damage (OD) coverage aids in protecting your car from damages brought on by unforeseen mishaps like accidents, theft, natural and man-made disasters, etc. An insured can purchase their Own Damage (OD) insurance along with his Third-Party Shriram Car Insurance policy at an additional rate for comprehensive protection. However, a standalone OD car insurance policy can be purchased only if the insured has Third-Party (TP) liability car insurance 

Coverage includes

    • Accident
    • Fire
    • Strike/Riot
    • Man-made Disasters
    • Natural Calamities
    • Theft
    • Add-ons*
Third-Party Coverage

Third-Party Coverage

It is mandatory to carry a Third-Party Car Insurance policy in India. A Third-Party (TP) car insurance protects the car owner from any damages arising from third-party liabilities. The Shriram Car Insurance policy provides coverage if your vehicle damages another person's vehicle/property or causes injury/death to another person. In case of your vehicle causes third-party property damage, Shriram General Insurance Company will offer compensation up to Rs. 750,000/- in the case of private cars Unlimited personal liability coverages, i.e., whatever the court awards as your liability to the third-party due to accidental death or injuries caused by your vehicle, will be met by Shriram Car Insurance policy

Coverage includes

  • Third-Party Injury or Death
  • Third-Party Property Damages

Shriram Car Insurance Add-on Covers

With the Shriram Car Insurance Comprehensive policy, you can choose any add-on or all of them at an additional premium for your additional safety

Zero Depreciation Cover

Zero Depreciation Cover

In case of accidental damage, you can claim the total cost of replacing vehicle parts. There will be no deduction for depreciation on damaged vehicle parts

Daily Reimbursement

Daily Reimbursement

Daily Reimbursement is an add-on cover that reimburses for using a private vehicle while their own vehicle is being repaired. The maximum reimbursement amount and time period are provided as per the motor insurance policy guidelines

Motor Protection Cover

Motor Protection Cover

In case any motor accident arises out of the use of an insured vehicle, Shriram Car Insurance policy will provide you an advocate to guide or/and defend you from police and proceedings of the judicial magistrate only

Return to Invoice Cover

Return to Invoice Cover

Return to Invoice coverage allows policy holders to receive compensation equal to the original invoice value of the vehicle (the vehicle's original purchase price), if the vehicle is stolen or beyond repair, the claim is valid

Personal Belongings

Personal Belongings

Personal belongings add-on cover helps with the loss of personal belongings from the locked vehicle, including car accessories

Emergency Transport Hotel Expenses

Emergency Transport & Hotel

During vehicle breakdown in a riskprone area like highways, remote areas and so on, when you are stuck and in need of immediate help with alternative means of transport and hotel expenses to stay, Shriram Car Insurance’s Emergency Transport & Hotel Expenses cover will be of great help to you

Key Replacement

Key Replacement

Keys are essential, but these get misplaced or maybe stolen at times. Here comes the Key Replacement add-on to save you at an additional cost

Frequently Asked Questions

Does the policy allow for adding add-ons midway through the period?

Add-ons can be purchased with a standalone OD and comprehensive car insurance policy at any time during the policy period. Adding new coverage may require an inspection of your vehicle. You need to initiate an endorsement to include add-ons. Kindly send us an email or call our toll-free number. For additional coverage, you may need to pay an additional fee

What are the added advantages you can expect from Shriram Car Insurance policy?

  • Voluntary Deductibles: The voluntary deductible is part of the claim amount that the policyholder pays before the claim is submitted to the insurer. It is beyond the compulsory deductible set by the IRDAI. A voluntary deductible allows an insured to save money on their insurance premiums
  • Automobile Association Discount: An insured will receive certain benefits on OD premium for your valid membership of recognized Automobile Associations such as the Automobile Association of Eastern India, the Uttar Pradesh Automobile Association, the Western India Automobile Association, Automobile Association of Southern India and the Automobile Association of Upper India
  • Installing Anti-Theft Devices: If your car is fitted with anti-theft devices approved by the Automobile Research Association of India (ARAI), Pune and whose installation is duly certified by any authorized Automobile Associations, will give you an opportunity to save on the OD premium

What is own damage in car insurance?

Own Damage (OD) cover is a type of car insurance coverage that provides coverage for the insured vehicle's own damage or loss due to events such as accidents, theft, fire, natural disasters, vandalism, and malicious acts. The OD cover can be purchased as a standalone policy or as part of a comprehensive insurance policy that includes the third-party policy and OD cover.

  • What is Covered?
  • What is not Covered?

Loss or Damage to your Vehicle

Coverage against any loss or damage caused to the vehicle due to the following natural and man-made calamities


Natural Calamities

Fire, explosions, self-ignition or lightning, earthquakes, floods, typhoons, hurricanes, storms, tempests, inundations, cyclones, hailstorms, frosts, landslides and rockslides


Man-made Disasters

Riots, strikes, malicious acts, terrorist activities, any violent activities are generally covered as man-made disasters


Accidental Damages

Burglary, theft, accidents by external means, any damage in transit by road, rails, inland waterways, lifts, elevators or air


Third-Party Personal Liability

The insurance policy provides unlimited coverages, i.e., whatever the court awards as your liability to the third-party due to accidental death or injuries caused by your vehicle


Third-Party Property Liability

In case your vehicle causes third-party property damage, the insurer will offer compensation up to Rs. 7,50,000/- for private cars


Accident due to External Factors

Accidental loss or damage to the insured or any person driving with the knowledge and consent of the insured is under the influence of intoxicating liquor or drugs or wilful negligence


Extended Territory and Invalid Licence

Loss or Liability while the vehicle is used outside the scope of limitations of use and/or being driven by a person not duly licensed


Loss due to Nuclear/Radioactive Elements

Loss connected to nuclear or radioactivity or war and related activities is not covered under this policy


Other Accidental Losses

Consequential loss, Depreciation, wear and tear, mechanical and electrical breakdown/failure or breakages will not be covered by Shriram Car Insurance policy


Policy Deductibles

According to the IRDAI regulations, a compulsory deductible is an amount the insured must pay as part of their claim. The compulsory deductibles are not covered by Shriram Car Insurance policy

Frequently Asked Questions

Mention some of the value added features of Shriram Car Insurance policy?

Shriram Car Insurance policy offers a range of value-added coverages for your car at a nominal additional premium

  • Electrical and Electronic Accessories: Your electrical and electronic accessories like music players, seat covers, LCD mini TV, fog lights, etc
  • Bi-Fuel Fuel System (CNG/LPG Kit): Your CNG/LPG Kit can also be covered whether it is in-built or fitted separately
  • Personal Accident: You can avail of this cover for yourself (as the insured), for the driver of your vehicle (in case you have a paid driver) and for unnamed passengers as per the seating capacity of the vehicle. The Personal Accident cover to protect the owner/driver is available for Rs. 15 lakhs

Do I need a Car Insurance policy for an electric/CNG/LPG vehicle?

Yes, electric/CNG/LPG vehicle needs a car insurance policy. An insured can avail these value added features at an additional premium

Is bumper damage covered in car insurance?

Damage to the car bumper is covered under the comprehensive insurance and not with the TP Liability policy.

Are minor scratches covered in car insurance?

The comprehensive coverage usually covers non-collision damage, such as scratches caused due to natural calamities or collision. The coverage and limits of your policy will depend on your insurance provider and policy.

Does car insurance cover multiple dents?

The comprehensive insurance and the OD cover provide coverage against multiple dents, caused due to accidental external means arising from a single incident.

Is bumper to bumper same as zero depreciation?

Yes. At Shriram General Insurance, both Bumper-to-Bumper and zero depreciation covers means the same. It is referred to as Nil Depreciation Cover at Shriram.

Is Tyre covered under car insurance?

Tyre damage due to wear and tear, punctures, or blowouts is not usually covered by standard insurance policies. However, if the vehicle is damaged at the same time in which case the liability of the insurer shall be limited to 50% of the replacement cost.

What does bumper to bumper car insurance cover?

"Bumper to bumper" car insurance is a term commonly used to refer to car insurance that includes a comprehensive insurance policy and the Nil Depreciation or Zero Depreciation add-on cover.

Is it good to take bumper to bumper car insurance?

The bumper to bumper insurance is common term used to identify a comprehensive insurance which includes the Nil Depreciation Cover. It offers coverage without considering the depreciation factor, reducing your out-of-pocket expenses.

What is the difference between bumper to bumper and normal insurance?

Bumper-to-bumper insurance is a common term for comprehensive insurance which includes the Zero Depreciation or the Nil Depreciation add-on cover. However, the "normal insurance" is a common term used to refer the comprehensive insurance without the Nil Depreciation add-on cover.

Are CV joints covered under bumper to bumper coverage?

Car insurance does not provide coverage for damage to CV joints.

Is clutch plate included in car insurance?

Damage to the car clutch plate is not covered under car insurance.


Benefits and Coverage

Third-Party Coverage

Comprehensive Coverage

Own-Damage to the car due to an accident


Own-Damage to the car due to fire


Own-Damage to the car due to natural calamities


Third-Party damage to the vehicle


Third-Party damage to property


Compulsory Personal Accident Cover


Theft of the vehicle


Cashless Claims


No Claim Bonus (NCB)




Frequently Asked Questions

Can I cover my accessories?

Yes, any electrical and electronic equipment that is not factory fitted with the vehicle can be covered under electrical accessories at an additional premium. For Example, a Music System that is installed in the car after the purchase of the vehicle can be covered

How do we endorse electrical accessories cover?

The insured has to provide an invoice copy of the electrical accessories along with, serial number of the electrical accessories. Adding new coverage may require an inspection of your vehicle. You need to initiate an endorsement to include add-ons. Kindly send us an email or call our toll-free number. For additional coverage, you may need to pay an additional fee


A car insurance premium is an amount paid to an insurer for purchasing a policy. Shriram Car Insurance premium will be computed based on various factors, such as the policy chosen, cover types, add-ons, term period, etc.

Third-Party (TP) Premium

Third-Party (TP) Premium

The government of India has made third-party liability insurance mandatory. TP premiums are computed based on the cubic capacity of the car engine

Own-Damage Premium

Own-Damage Premium

It is a part of the premium one pays to get coverage against various natural and man-made disasters. Each insurance company will have their own pricing for an Own-Damage premium

Compulsory Personal Accident Cover

Compulsory Personal Accident Cover

Recently, the government has made Personal Accident coverage mandatory for car owners/drivers due to the rise in injury cases. For risk cover, Rs. 15 lakh is the minimum sum insured



Add-ons are additional covers for the vehicle for enhanced protection. The premium rates depend on the type of add-on chosen by the insured. Some of the popular add-ons are zero depreciation cover, motor protection cover, engine and tyre protection cover, roadside assistance, etc.

Frequently Asked Questions

What are the factors that help in deciding policy premiums for your car?

IDV (Insured Declared Value), age of the car (If your car is an old one), Zone/City of Registration, Cubic capacity of the car engine and No Claim Bonus



The person must own a vehicle with a valid driving licence and original RC can purchase Shriram Car Insurance online at ease


Since purchasing a Shriram Car Insurance is a paperless process, there is no need to upload any scanned copy of the documents to get their car insurance

Documents Required for Online Car Insurance Claims

  • Registration Certificate with Fitness Certificate
  • Driving License
  • Claim Form duly filled and signed
  • Estimate, Bills, Payment receipt and discharge Voucher
  • Signature ID proof (Insured)
  • Customer's bank details with a cancelled cheque for claim payment through (NEFT)
  • Customer's bank details with a cancelled cheque (Where the Premium is greater than 25,000/-)
  • FIR (If filed or required)
Documents Required for Online Car Insurance Claims

Frequently Asked Questions

Can I drive my vehicle without a Car Insurance policy?

No. The Third-Party (TP) liability policy is a mandatory requirement as per Section 146 of the Indian Motor Vehicles Act, 1988. The Shriram Car Insurance policy insures the liability of the owner of the vehicle against Third-Party damages

  • Buy Shriram Car Insurance Online
  • Renew Shriram Car Insurance Online

You can instantly purchase a Shriram Car Insurance Policy online via 3 simple steps on our website/MySGI App/call our toll-free number ( 1800-300-3000/ 1800-103-3009) at your convenience


Enter the basic details of the new car to estimate the premium payable

  • Car Registration Number & Mobile Number
  • Details of Car Manufacturer, Model & Variant
  • Date of Registration

Provide the details of the vehicle owner and choose the suitable policy/add-on covers of your choice

  • Kindly enter the basic details such as your Name, Email ID, Mobile Number, Address, etc.
  • Choose the policy that fits your requirements along with the necessary add-ons to protect your car

Complete your online payment and get instant car insurance

  • Kindly complete the online payment by selecting the preferred payment method (Debit Card, Credit Card or Net Banking) on the go and get your Shriram Car Insurance

With Shriram General Insurance website or MYSGI App, online car insurance renewal is quick and hassle-free. You can renew your car insurance policy through 3 simple steps without paperwork


Enter the previous policy details of your car and check the given details to estimate the premium of the renewal policy

  • Details of Car Manufacturer & Model
  • Registration Number
  • Year of Manufacture
  • Previous Insurance Policy
  • Change of Ownership Documents (if applicable)

Select the new coverages for your existing policy

  • Choose the policy that fits your requirements along with the necessary addons to protect your car

Complete your online payment & renew the car insurance policy

  • Kindly complete the online payment by selecting the gateway (Debit , Card or Net Banking) on the go and get your Shriram Car renewed

Frequently Asked Questions

Why should I buy/renew my Car Insurance policy online?

    Some of the benefits are:

  • Get a considerable discount by buying Shriram Car Insurance policy online
  • No paperwork is required to buy your Car Insurance policy
  • Multiple payment options via Credit Card, Debit Card or Net Banking
  • Highest levels of security

With Shriram General Insurance, your claim settlement process is stress-free now

Get your Shriram Car Insurance Claim Settlement in 3 Simple Steps

  • Step 1
  • Step 2
  • Step 3
Register your Claim

Register your Claim

  • You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. Our customer service team will guide you throughout the car insurance claim process

Submit the Required Documents

Submit the Required Documents

  • Engine and Chassis Number

    • An engine number will always be specified on the vehicle's engine
    • The last 6-digits of the VIN (Vehicle Identification Number) are the unique serial number of the car, known as chassis number
  • Police Complaint

    • In a police complaint, the complainant describes the facts and incident to the police
    • An FIR report is made after a formal complaint is made
  • Description and location of the accident

    You are requested to provide the details of the accident

  • Car inspection address

    Please provide the address for the primary car inspection

  • Vehicle's Kilometre Reading

    Kindly provide the vehicle kilometre reading (distance travelled by a vehicle)

  • Accident Date and Time

    Kindly mention the date and time the accident took place

Claim Settlement

Claim Settlement

As soon as your documents & process get verified & completed, we will initiate the funding process and disburse the funds directly to the recipient after verification

Benefits of Shriram Car Insurance Online Claim Process

  • On-time Notification of Claims
  • Instant Claim Settlement
  • Minimal Paperwork
  • Superfast Survey
  • Simple Claims Procedure
  • Updated Claim Status
Benefits of Shriram Car Insurance Online Claim Process

Frequently Asked Questions

How long does it take for me to get a claim settlement?

On receipt of all the relevant claim documents along with the original repair invoice and satisfaction voucher/discharge voucher and NEFT details, the claim will be processed within the mentioned timeframe

Can I pay Shriram Car Insurance policy premium in instalments?

No, you cannot pay the premium in instalments. As per Section 64VB of the Insurance Act, 1938, a full insurance premium is to be paid before the risk starts

How do I raise a claim when I need to?

A claim can be filed by contacting your insurance company's customer service helpline or visiting the nearest branch office in India. Make sure you have all the information and documents related to the claim, such as the FIR, policy, driving licence, and vehicle registration certificate.

Can I claim car insurance claim without FIR?

You can generally submit a car insurance claim without an FIR, depending on the circumstances. An FIR is typically required for cases involving theft, malicious damage, or major accidents involving fatalities or injuries. However, for minor damage to the car, an FIR may not be necessary.

Can we claim tyre replacement in car insurance?

Damage to car tyres is not covered under car insurance unless the insured car is damaged at the same time. In this case, you shall receive coverage of up to 50% of the replacement cost.

Can I claim car insurance if my fault?

You can raise a claim against damages to your car caused due to your fault. However, the coverage shall not be offered in case of theft and gross negligence.

Insured Declared Value (IDV)

Insured Declared Value (IDV)

The vehicles are insured at a fixed value called the Insured Declared Value (IDV). IDV is the vehicle's current market value. Insured Declared Value (IDV) is the maximum sum insured provided by the insurance company if the insured vehicle is stolen or totaled. In case your car undergoes total loss or theft, IDV is the amount offered to you to compensate. Insured Declared Value of the vehicle that starts depreciating when it comes out of the showroom



A deductible is an amount the insured must pay as an out-of-pocket expense before the insurer pays the rest of the claim. There are two types of deductibles i.e. Voluntary and Compulsory Deductibles. A voluntary deductible is opted by the insured, whereas a compulsory deductible is imposed by the Insurance Regulatory and Development Authority of India (IRDAI). There is a compulsory deductible for claims under the Own Damage section of car insurance policy

No Claim Bonus (NCB)

No Claim Bonus (NCB)

No Claim Bonus (NCB) is offered to those insured who didn't make a single OD claim during the policy period. You can get NCB accordingly when you don't file any claim and the discount keeps increasing with the consecutive claim-free years until it reaches up to 50%.

Cashless Garage

Cashless Garage

The term "Cashless Garage" refers to a garage that has a cashless claim settlement agreement with an insurance company. With a Cashless Garage, the insurer directly settles the car's repair bill with the garage except for the policy deductibles

Frequently Asked Questions

Is Bumper-to-Bumper, Zero Depreciation and Nil Depreciation Cover the same?

Yes, all are the same. Bumper-to-Bumper Car Insurance covers all parts of the vehicle during an accident

What is Break-in insurance period?

A Break-in Insurance is when there is a gap in the new insurance risk starting date and previous policy end date

Download Your Shriram Car Insurance Policy

Step 01

Visit the SGI website/MYSGI App home page and scroll to the top to access your Shriram Car Insurance account

Step 02

Enter your car insurance policy and click "Download" to get your policy document

Note: The insured can also receive Shriram Car Insurance policy document via email

What happens if you don't tell your insurer about car modifications?

Your Shriram Car Insurance policy will be void if you don't declare the modifications to an existing plan. It will seem fraudulent if it's not reported at the point of application, as you have not provided accurate information deliberately

What is Roadside Assistance (RSA) in a Car Insurance policy?

A 24*7 RSA cover offers quick assistance to a car owner if his/her vehicle breaks down or has a mechanical failure on the road or at home

Can my insurance policy provide me protection when I am taking my vehicle Out of India (abroad)?

Yes, the vehicle driving abroad can also be covered by taking the Geographical Extension Cover. The Geographical Area of Motor Policies may be extended in these countries: 1) Bangladesh 2) Bhutan 3) Nepal 4) Pakistan 5) Sri Lanka 6) Maldives Rs.500/ per vehicle, irrespective of the class of vehicle (Package Policy) Rs.100/ per vehicle, irrespective of the class of vehicle (Liability Only Policy)

Why is Third-Party Car Insurance cover, not enough?

Third-Party (TP) car insurance only covers other vehicles or property on the road and does not cover accidents or damage to own vehicle. But a Comprehensive/Package car insurance covers the car against any damages depending on the add-ons you have purchased with your car insurance

What is Nil Depreciation Cover in Car Insurance?

With Nil Depreciation Cover, you can claim the full cost of replacing vehicle parts in case of accidental damage. For damaged parts of a vehicle, there will be no deduction for depreciation

What is premium?

Premium is the amount to be paid for a contract of insurance to the insurance company. It is the sum that a person has to pay annually or according to their plan in return for the coverage he/she has taken from the insurance company

How does the premium gets calculated?

The insurance premium of your vehicle is chargeable in one go. Our Premium Rating depends upon the following factors:

  • IDV
  • Cubic capacity
  • Geographical zone
  • Age of the vehicle

Is the premium calculation the same for commercial and private vehicles?

No. It is different depending upon the vehicle category

What if the cheque through which payment was made gets dishonoured?

In this scenario, the policy will be cancelled and the legal effect of the policy gets nullified. In case any claim is reported after policy issuance and cheque dishonour, the claim will be repudiated

What is the minimum amount of claim to process the claim intimation? How many claims can be reimbursed in a policy period?

No, there is no such limit available. The insured can claim any amount up to the IDV of the insured vehicle from the insurer at any time within the policy period

What happens to NCB if I claim Car Insurance?

You only lose your NCB if you make a claim during the policy period or don't renew your car insurance policy before 90 days of its expiry date

What are the benefits of buying the Shriram Car Insurance policy online?

The main advantage of buying online policy are:

  • You can purchase a Car Insurance policy at your convenience
  • Easy comparison options to get the best deal
  • Commission-free process
  • Research, compare, understand and make an informed purchase decision

I have lost a Car Insurance policy. Can I get a duplicate one?

Yes, you can approach the same office which had issued the policy with a written request. A nominal fee will have charged for issuing a duplicate policy copy

What happens if I have paid for two policies for the same year?

An Insured can get one of the two policies cancelled. If he fails to do that, the premium paid will not be refunded in any circumstance after the expiry of the policy

For how long is my Shriram Car Insurance policy valid?

Your Car Insurance policy cover remains in force for 12 months from the date of commencement (or as otherwise shown on your policy schedule)

What our customers say ?

What our customers say?

Divyansh says,

Shriram General Insurance is the best travel insurance and i can confidently recommend.Truly the best online travel insurance site in India. Thanks to Shriram General Insurance !.

Vidit says,

Shriram General Insurance has a very encouraging overseas travel insurance program for us. Overall it's very nice

Malik says,

I had some doubts when reading the terms and conditions of my travel insurance. I called the Shriram General Insurance helpline and they cleared up most of my doubts.

Prakash says,

SGI Health Insurance currently administers my health insurance policy. I still have a bonus and there hasn't been a claim. This insurance covers all hospitals for cashless payments. Customer support is excellent.

Apeksha says,

This group health insurance policy, which has a Rs. coverage amount, was obtained from Shriram General Insurance. They have connections with several hospitals and also offer cashless medical care.

Ashwin says,

“I am satisfied with Health insurance claim service” Got my Health  insurance policy claim. Thanks a lot for quick response. Great customer satisfaction policy

Chiranjeev says,

My Commercial Vehicle Insurance is the best. These are very good, helpful and wonderful people. I am pleased to join Shriram General Insurance commercial vehicle insurance plan.

Purushottam says,

For commercial vehicle insurance, I can suggest Shriram General Insurance with confidence. I'm relieved that my vehicle is now protected and secure, I appreciate Shriram General Insurance!

Santram says,

Shriram General Insurance provides me with a commercial vehicle insurance policy that fully protects the vehicle for a comparatively small outlay of money. Excellent customer satisfaction policy, I'm pleased!

Amritlal says,

After taking into account all other plans available, I decided to go with Shriram General Insurance for my personal insurance policy. I am extremely pleased with the outcome of my claim and the amount of time and accuracy put into it.

Meghna says,

Taken the personal insurance policy with Shriram General Insurance company around 5 years ago. My colleague is suggested me to take the policy from here. The claim ratio is more compared to others. This was taken for my family benefits and customer service is good. Thank you SGI!!

Mohan says,

Five years ago, I chose to invest in a personal insurance policy with Shriram General Insurance Company after being recommended by a colleague. They had one of the best claim ratios and the customer service is great. Taking out this policy has benefited my family immensely and I'd like to take this opportunity to thank Shriram General Insurance for their excellent services.

Akanksha says,

I recently took out a home insurance policy with Shriram General Insurance and it covers me if there is any destruction to my property due to natural disasters such as earthquakes. I am very pleased with their customer service and quick response times. This gives me peace of mind knowing that I have this policy in place.

Raveena says,

After consulting with many people, I chose to purchase my home insurance from Shriram General Insurance. The experience was quite pleasing & I am glad that I went with them as their policy has proven to be very satisfactory.

Tejas says,

Securing my future by taking home insurance from Shriram General Insurance was a great decision. Not only did I get protection from natural and man-made calamities, but the service provided was also excellent.

Shubham says,

The add-on covers on my policy were extremely helpful. I got my claim easily and also reserved my NCB.And Shriram has made it so easy to renew any policy online without any tussle, trouble.thank you Shriram General Insurance!

Amandeep says,

Shriram General Insurance Co. Ltd is a trustworthy partner to me. They have a sincere and genuine approach towards settling claims, which I highly appreciate and value. They made it easier for me to manage through the tough times.

Satyaprakash says,

Shriram General Insurance truly stands out with the great service they provide – claims are processed quickly and effortlessly. I am very appreciative of their support! The quick and stress-free claim process made life easier for me during a trying time.

Shakeel says,

Shriram General Insurance really offer affordable two wheeler insurance premium. When my bike was damaged in an accident, I was stressed out but their two wheeler insurance executive took care of the situation quickly & efficiently. Thanks to Shriram General Insurance!

Samantha says,

I recently got a two-wheeler insurance policy from Shriram General Insurance and had a great experience. The website was incredibly user-friendly and all the relevant information was easily accessible. I'm glad my two-wheeler is safe and secure now - thank you Shriram General Insurance!

Vandana says,

My friend working for Shriram General Insurance suggested I take out a two-wheeler insurance policy from them. I've been renewing it before its expiry ever since and have been pleased with the service.I recently visited their branch and decided to renew my policy with them. The reason I chose them was because they provide first-party insurance with utmost claim amounts, plus this policy includes bumper to bumper coverage.

Chetan says,

I was thoroughly satisfied with my decision to get car insurance from Shriram General Insurance. Not only did I find their rates quite reasonable, but the policy coverage was also adequate. I am especially impressed with how efficiently and smoothly they handled my claims.

Ankit says,

I can confidently recommend Shriram General Insurance for car insurance as I have been a loyal customer for the last 5 years. Their claims process is very efficient and they respond swiftly to their customers in comparison to the other providers.

Rahul says,

I recently switched to Shriram General Insurance for my car insurance and I'm glad I did. The customer service is great, and the policy was issued instantly. I am Very impressed with their services!
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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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