Frequently Asked Questions about Travel Insurance

Purchasing a Shriram Travel Insurance policy protects you against threats such as loss of passport, baggage delay, emergency medical assistance, etc. Shriram Travel Insurance provides medical, financial and other assistance to you and your family in case of any emergency while travelling abroad

No. Travel insurance is not required. However, some countries have made it mandatory. For example, Schengen Countries and Australia require visitors to have valid travel insurance

Children as young as 45 days old and individuals up to the age of 65 years get covered by Shriram Travel Insurance

• Yes, Shriram Travel Insurance will provide emergency medical assistance for sudden illness/injury incurred during the trip
• Medical expenses including transportation, evacuation and repatriation of mortal remains are covered

The risks are covered based on the plans and add-on covers opted for. Some of them are listed below:

• Medical expenses
• Emergency medical evacuation
• Transport of mortal remains
• Dental treatment
• Loss of passport
• Total loss of checked-in baggage
• Delay of checked-in baggage
• Personal accidents and more

Shriram Travel Insurance policy provides reimbursement for a duplicate passport in case of Loss of Passport. But it does not cover if customs/police officials detained your passport, lost due to negligence and without a police FIR in case of a theft

We kindly request you to read our Travel Insurance policy wordings thoroughly on what risks are covered and not covered before purchasing the policy

Shriram Travel Insurance premium is calculated based on the destination of the travel, No. of. Travellers and duration of the journey

Payment modes available currently are as follows:

• Cashs
• Cheque
• Internet Banking
• Debit Card
• Credit Card

Yes. An additional premium will be charged for the extension of Shriram Travel Insurance

• Quick Notification of Claim
• Superfast Claim Settlement
• Easy Claim Procedure
• Timely Customer Assistance
• 24*7 Online Claim Support

• Register a claim online on Shriram General Insurance website or call our Toll-Free number at 1800-300-30000/1800-103-3009 or through the MYSGI App
• You will be contacted by our customer service team and guided through the Shriram Travel Insurance online claim process

Pre-existing medical conditions or illnesses, whether declared or not at the time of purchase of Shriram Travel Insurance, are not covered under this policy

No. Shriram General Insurance is completely digital now. You can now purchase a Shriram Travel Insurance policy with zero paperwork at an affordable premium

No, it is not possible to buy two different travel insurance for the same trip

Yes. The policy holder must stay in India at the time of purchasing Shriram Travel Insurance

Shriram Travel Insurance policy documents, Passport Copy/Visa Cancellation Copy, Ticket Cancellation Copy, Letter/Email stating the reason for the cancellation of the policy and other basic documents required by customer support

Note: Cancellation charges apply