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How to claim motor insurance policy

With Shriram General Insurance, the claim settlement process is stress-free now. One can file a claim immediately following an accident or vehicle theft

Get your Shriram Motor Insurance Claim Settlement in 3 Simple Steps

step 1
step 2
step 3

Register your Claim

Register a claim online at the Shriram General Insurance website or over the phone at 1800- 300-30000/1800-103-3009 or through the MYSGI App and you will be contacted by our customer service team and guided throughout the motor insurance claim process

Intimate Claim

Submit the Required Documents

Engine and Chassis Number
- An engine number will always be specified on the vehicle's engine
- The last 6-digits of the VIN (Vehicle Identification Number) are the unique serial number of the car, known as chassis number
Police Complaint
- In a police complaint, the complainant describes the facts and incident to the police
- An FIR report is made after a formal complaint is made
Description and location of the accident
You are requested to provide the details of the accident
Vehicle inspection address
Please provide the address for the primary vehicle inspection
Vehicle's Kilometre Reading
Kindly provide the vehicle kilometre reading (distance travelled by a vehicle)
Accident Date and Time
Kindly mention the date and time the accident took place

Verification and Claim Settlement

As soon as your documents & process get verified & completed, we will initiate the funding process and disburse the funds directly to the recipient after verification

Benefits of Shriram Motor Insurance
Online Claim Process

On-time Notification of Claims
Quick Claim Settlement
Superfast Survey within a Day
Customer Satisfaction
Easy Claims Procedure
Updated Claim Status

Frequently Asked Questions

How much time does it take for my claim to get settled?

On receipt of all the relevant claim documents along with the original repair invoice and satisfaction voucher/discharge voucher and NEFT details, the claim will be processed as soon as possible

Can I pay the Motor Insurance premium in instalments?

No, you cannot pay the premium in instalments. As per section 64VB of the Insurance Act, 1938, a full insurance premium is taken before the risk starts