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24*7 Claim Notifications

24*7 Claim Notifications

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100% Paperless

Best Claim settlement Awards 2022

Best Claim settlement Awards 2022

  • Overview
  • Coverages
  • Key Features
  • Terminologies
  • Claim Process
  • Policy Download
  • FAQs

How to claim Shriram General Shopkeeper insurance policy

Shriram General Insurance’s claim intimation process is easy and hassle-free. Intimate a claim, submit the required documents and get a timely claim settlement

How to Register Shriram shriram shopkeeper's Umbrella package Insurance Claim?

  • step 1
  • step 2
  • step 3
  • step 4
  • step 5
Intimate your Claim

Intimate your Claim

  • Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

    • Note: Please ensure that the following information is available to you at the time of the claim intimation
    • Policy Number/Proposal Number
    • Date and Time of the Accident
    • Survey location, where our loss assessor can survey the damages
    • Estimated loss/description
Claim Registration

Claim Registration

  • Our customer support team will accept the claim intimation and provide the claim reference number
Claim Confirmation

Claim Confirmation

  • Once the claim is registered and the loss assessor gets deputed, you will receive a text message for confirmation along with surveyor details. The surveyor will contact you regarding the time and conduct the survey accordingly
Submission of Required Documents

Submission of Required Documents

Survey and Claim Settlement

Survey and Claim Settlement

  • After receiving the documents, our dedicated survey team will initiate the process. Once the survey is done, the funds will be directly sent to the recipient after verification

Note: Kindly contact our CHD /Surveyor when the property is ready for re-inspection, if the surveyor advised re-inspection



Frequently Asked Questions

How to intimate Shriram Shopkeeper Umbrella Package Insurance claim?

Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION, fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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