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24*7 Claim Notifications

24*7 Claim Notifications

100% Paperless

100% Paperless

Best Claim settlement Awards 2022

Best Claim settlement Awards 2022

  • Overview
  • Coverages
  • Key Features
  • Terminologies
  • Claim Process
  • Policy Download
  • FAQs

Marine Insurance Claim Process

Shriram General Insurance’s claim intimation process is easy and hassle-free. Intimate a claim, submit the required documents and get a timely claim settlement

How to Register Shriram Marine Insurance Claim?

  • step 01
  • step 02
  • step 03
  • step 04
  • step 05
Intimate your Claim

Intimate your Claim

  • Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download CLAIM INTIMATION , fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

    • Note: Please ensure that the following information is available at the time of the claim intimation
    • Policy Number/Proposal Number
    • Date and Time of the Accident
    • Survey location, where our loss assessor can survey the damages
    • Estimated loss/description
Claim Registration

Claim Registration

Our customer support team will accept the claim intimation and provide the claim reference number

Claim Confirmation

Claim Confirmation

Once the claim is registered and the loss assessor gets deputed, one will receive a text message for confirmation along with surveyor details. The surveyor will contact the policy holder regarding the time and conduct the survey accordingly

Submission of Required Documents

Submission of Required Documents

Please provide the REQUIRED DOCUMENTS mentioned to proceed further

Survey and Claim Settlement

Survey and Claim Settlement

  • After receiving the documents, our dedicated survey team will initiate the process. Once the survey is done, the funds will be directly sent to the recipient after verification
  • Note: Kindly contact our CHD /Surveyor when the property is ready for re-inspection, if the surveyor advised re-inspection

Frequently Asked Questions

How to intimate a marine insurance claim?

Intimate a claim via our Toll-Free number 1800-300-30000/1800-103-3009 or Please download the CLAIM INTIMATION , fill it out and send it to our Help Desk via Email ID (chd@shriramgi.com)

What our customers say ?

4.6

1753+ Customer Ratings

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customer

MARCUS MANOHAR PARKHE

Mr. Khalil, your Executive was very coperative. the overall experience was very good. Thank you.

customer

ANIL KUMAR HP

Good

customer

VAISHALI VAIBHAVKUMAR PANDYA

very good

customer

CHAUDHARI JASAVANTKUMAR

Good

customer

AKRAM KHAN

Good

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Blogs

Usage-Based Insurance and Pay-As-You-Drive (PAYD) Models

Usage-Based Insurance and Pay-As-You-Drive (PAYD) Models

Posted on 2026-01-22 10:42:11

Many Indian car owners today find themselves paying full insurance premiums even when their cars spend most days parked in a parking lot. You’ll mostly see it with individuals who have suddenly shifted from on-site to work-from-home routines. It can also apply to you if you have only short city commutes or own a second vehicle which is used occasionally. This disproportionate premium has created a disconnection between how much you drive and what you should have ideally paid for insurance. Hence, insurers have started providing usage-based insurance where your premiums are calculated based on how much you drive and your precise driving behaviours. This new approach is more transparent and fair, which is why it’s growing in popularity across the country. If you’re new to usage-based car insurance, this blog will give you all the information you need to understand this insurance approach fully.

AI and Telematics Shaping Car Insurance Premiums in India

AI and Telematics Shaping Car Insurance Premiums in India

Posted on 2026-01-21 08:54:27

Traditional insurance premiums didn’t incentivise responsible drivers as much as they should. Fortunately, it is changing because of AI and telematics. Several leading Indian insurers, such as Shriram General Insurance, are now using AI and telematics to provide personalised, risk-based premium pricing. It means premiums will be determined based on your driving behaviour, vehicle data, and other relevant details. Insurers collect these details using telematics, and then use advanced AI algorithms to analyse them. Based on the analysis, AI creates an individualised risk profile, which helps insurers decide optimal premiums. If you’re new to this AI car insurance concept, you should read the full blog. We’ve covered everything you should know to develop a decent understanding.

Your Guide to Heads-Up Display (HUD) and AR in Navigation

Advanced Heads-Up Displays (HUD) and Augmented Reality in Navigation

Posted on 2026-01-20 12:28:11

If you’re driving on a new route, you’ll likely take a quick glance off the road to check Google Maps or any other navigation app installed on your phone or infotainment cluster. This split-second distraction can be dangerous. Hence, advanced heads-up displays (HUD) were introduced to make driving safer and more convenient. HUD displays your driving speed, navigation cues, and safety warnings directly on the windshield or a transparent screen. Since the display is intentionally placed within the driver’s line of sight, you don’t have to remove your gaze from the road for any reason. Augmented Reality (AR) in HUD systems takes navigation to another level. They blend digital guidance with the road ahead. So, instead of showing a simple arrow or map, AR navigation systems can place colour-coded turn indicators and other guidance directly onto the road view. Together, they improve safety and also enhance the driving experience. You can learn more about this advanced system in this blog, so read along.

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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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