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Shriram General Insurance Privacy Notice

Shriram General Insurance knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Shriram General Insurance, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Shriram General Insurance Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Shriram General Insurance. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Shriram General Insurance or advertisements and other content served by or on behalf of Shriram General Insurance on other Web sites.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Shriram General Insurance if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from Other Sources: We might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive.

Uploaded images are collected solely for the purpose of processing insurance policy issuance. This may include validating documents, assessing claims, and ensuring compliance with insurance requirements.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., Shriram General Insurance with content served by Shriram General Insurance and Web sites using Checkout by Shriram General Insurance payment service), and storage of items in your Shopping Cart between visits.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Shriram General Insurance's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Shriram General Insurance products and services that require you to Sign in.


Shriram General Insurance Company Ltd. created and maintains this web site to provide information to and communicate better with general public interested in Information about Shriram General and the products and services it offers. You may use this web site, provided you comply with these terms and conditions.

Terms and Conditions

Welcome to Shriramgi.com. Shriram Services provide website features to you subject to the following conditions. If you visit Shriramgi.com, you accept these conditions. Please read them carefully and take a few minutes to carefully review these terms and conditions. By accessing and using this web site you agree to follow and be bound by these terms and conditions. If you do not agree to follow and be bound by these terms and conditions, you may not access, use or download materials from this web site.

By using website, mobile app or purchasing any kind of services/products, you authorize Shriram General Insurance Ltd. to call or sending promotional messages/emails/information for solicitation and procurement of various insurance products, or for cross sell, and for services of SGI.


Please review our Privacy Notice, which also governs your visit to Shriramgi.com, to understand our practices.


All content of the Shriram General Insurance Website is protected by copyright with all rights reserved. All rights in the pages, site content and arrangement are owned by Shriram General Insurance Company Limited. You are prohibited from copying, modifying, displaying, distributing, transmitting, redelivering through the use of "framing" technology, publishing, selling, licensing, creating derivative works or using any site content for any purpose without the prior written approval of Shriram General Insurance Company Limited.

Data Protection

1. Commitment to Data Protection:

We are dedicated to safeguarding your personal data in compliance with the Information Technology Act, 2000, and its amendments, including the reasonable security practices and procedures mandated by IRDAI. Additionally, these terms and conditions incorporate provisions in accordance with the Data Protection and Privacy Act (DPDP Act) of 2023.

2. Acknowledgment through OTP Verification:

By utilizing the OTP verification process, you explicitly acknowledge that you have thoroughly read, understood, and agreed to abide by Shriram General Insurance terms and conditions, including the provisions of the DPDP Act 2023.

3. Mandatory Consent for Personal Data Access:

Your consent is imperative for us to access and utilize your personal details strictly for the purposes mentioned herein.

4. OTP Verification Time Limit:

It is mandatory to enter the received OTP within the specified time limit to validate and confirm your consent.

5. Access Granted for CKYC data and Policy Issuance:

Successful OTP verification grants Shriram General Insurance access to generate your CKYC (Central Know Your Customer) number, search for the CKYC number, download the CKYC data, and proceed with the issuance of the general insurance policy based on the CKYC data.

6. Confidentiality of OTP:

The OTP is unique and confidential. It is of utmost importance that you do not share it with anyone to ensure the security of your personal data.

7. Limited Use of Personal Data:

We commit to using your personal data solely for the purposes explicitly outlined in these terms and conditions. We will not utilize your personal data for any other purpose without obtaining your explicit consent.

8. Right to Withdraw Consent:

You retain the right to withdraw your consent at any time by contacting us. Upon withdrawal, we will cease processing your personal data for the specified purposes.

9. Modification of Terms and Conditions:

We reserve the right to modify these terms and conditions, including any changes necessitated by the DPDP Act of 2023. We will notify you of any such changes through our website, ensuring transparency in our data processing practices.

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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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