What if I have a loss?

  •   When a loss has occurred, take all necessary loss mitigating measures as though you are uninsured.
  •   Lodge a FIR, if it is a case of bodily injury or theft.
  •   Intimate Shriram General Insurance on Toll Free No.
  •   Be ready all required documents for quicker settlement of claim.

How do I intimate claim?

  •   To intimate a claim, please call to our Customer Help Desk:
    Toll Free: 1800-300-30000 (Monday to Sunday 4:00 AM to Midnight 12:00)
    Toll Free: 1800-103-3009 (Monday to Sunday 9:30 am to 5:30 pm)

What information do I need to intimate my claim?

  •   Policy Number.
  •   Estimated Loss/ Description.
  •   Date & Time of Accident.
  •   Place where Vehicle can be surveyed/ loss location
  •   Your Contact Details.

What happens after I report my claim?

  •   A surveyor will be assigned to your claim and he will contact you to inspect the vehicle / property for assessment for loss.

Which documents require for settlement of the claim?

  •   This depends upon the type of claim. Please refer to Documents Required section.

How long will the claims process take?

  •   Claim will be settled within the seven days from the date of submission of all required documents.
IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

Shriram General Insurance Co. Ltd. (In partnership with Sanlam, South Africa)
E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022 (Raj.)
Toll free: 1800-300-30000(Policy Holders), 1800-103-3009(Others) Fax: 0141-2770692, 2770693

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