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     Claims Frequently ask questions


  What if I have a loss?

  • When a loss has occurred, take all necessary loss mitigating measures as though you are uninsured.
  • Lodge a FIR, if it is a case of bodily injury or theft.
  • Intimate Shriram General Insurance on Toll Free No.
  • Be ready all required documents for quicker settlement of claim.

   How do I intimate claim?

  • To intimate a claim, please call our Claims help Desk (CHD) on any of the Toll Free Numbers (Between 6 Am to 10 PM) 1800-180-7474, 1800-300-30000

   What information do I need to intimate my claim?  

  • Policy Number.
  • Estimated Loss/ Description.
  • Date & Time of Accident.
  • Place where Vehicle can be surveyed/Loss location
  • Your Contact Details.

  What happens after I report my claim?

  • A surveyor will be assigned to your claim and he will contact you to inspect the vehicle / property for assessment for loss.
  Which documents require for settlement of the claim?

  • This depends upon the type of claim. Please refer to Documents Required section.
   How long will the claims process take?

  • Claim will be settled within the seven days from the date of submission of all required documents.


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Address: Shriram General Insurance Co. Ltd. (A Joint Venture with Sanlam, South Africa)
E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022 (Raj.)
Insurance is the subject matter of solicitation. IRDA Registration Number - 137
© Copyright 2008 Shriram General Insurance Co. Ltd.
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